Job Description

Position

: Amazon Account Manager, (reporting to the Sales Director)

Location

: Hybrid, King's Cross, London

Who are we?

We are a fast-growing company specializing in clean label cooking ingredients. Our products contain no colourings, no preservatives, no MSG, no antibiotics, no pesticides, no GMO... When you join us, you become part of the team that is pioneering the future food industry. We love what we do and believe in the changes we can make. We ensure a workplace that encourages growth, flexibility, and creativity. Join the team to shape a healthier, sustainable food industry.

What We Offer

1. Annual Salary: 35,000 plus incentive

2. Personal Development Fund: 2,000/annum for professional training, personal well-being, or work-related skills (e.g., CIPS, language courses in Dutch, French, Japanese, etc.)

3. Annual Leave: 30 days

4. Year-End Bonus: Based on company performance and personal achievements

5. Workplace Pension: 5% employer contribution

6. Free supply of Emma Basic products

7. Private Health Insurance

8. Commute to work support: London fare and lunch

The Role

We're looking for a proactive and detail-oriented Amazon Account Manager to manage our Amazon Vendor Central operations. You'll be responsible for day-to-day account management, ensuring inventory, product listings, logistics, and financial processes run smoothly.

You'll work closely with our internal teams (purchasing, logistics, marketing) and Amazon contacts to maximize product performance and ensure our brand is presented at its best. Opportunities to grow into a Senior Amazon Strategist / Ecommerce Manager within 2-3 years.

Key responsibilities

Manage operational tasks in Vendor Central, including order processing, logistics booking, and delivery tracking

Monitor Amazon forecasts and work collaboratively with purchasing to ensure adequate stock

Track chargebacks, submit disputes, and follow up on resolutions

Ensure financial accuracy: ensure any shortage claims are investigated and re-charged to Amazon

Maintain and optimise product listings: pricing, images, descriptions, and availability

Analyse sales performance, identify opportunities, and report insights to the team

New SKU launches and product life cycle updates

Manage Amazon PPC budget spending

Key Skills & Experience

Experience with Amazon Vendor Central or similar e-commerce platform

Strong analytical skills and ability to interpret and act on data insights

ERP system experience (SAP or similar)

High attention to detail

Organizational and task prioritization skills

Confident communicator and cross-functional collaborator

Proactive problem solver who thrives in a fast-paced environment

Experience with Amazon Advertising or PPC campaigns

Advanced Excel or data visualisation skills

Experience in FMCG, food, or retail categories

Application

Submit your CV and cover letter to Boris@thebasicingredients.com.

Job Type: Full-time

Pay: 35,000.00 per year

Benefits:

Company pension Discounted or free food Flexitime Free or subsidised travel
Work Location: Hybrid remote in London NW1 1RP