Job Description

The Trust is looking to recruit staff who are committed and flexible to work as Ambulance Care Assistants for the Patient Transport Service, providing high quality care and support to patients being transported for non-emergency appointments.



The successful candidates will be responsible for safely transporting patients to and from treatment centres, ensuring that they are supported and cared for appropriately during their journey and that any patients feeling unwell are provided with appropriate assistance



Visa sponsorship is not possible for this role for either candidates or existing employees. The skill level and salary for this role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role in question and for a suitable period to allow training and execution without requiring sponsorship



You will hold a valid Full UK manual driving licence with no more than 3 endorsement points (in exceptional circumstances a maximum of 6 points may be considered).



As a Patient Transport Care Assistant, you will provide the effective transport of patients, providing appropriate and necessary assistance for patients to access vehicles. This may include supporting unsteady patients or the manoeuvring of wheelchairs around hazards or in constricted environments.



In all cases you must be able to support patients with empathy, care, and dignity, ensuring that their journey is safe and comfortable and that any required support and care is offered. You will need to select and apply appropriate skills and equipment safely and within appropriate level of training, competency, and scope of practice.



The vacancies for this recruitment are in Cumbria, Lancashire, Greater Manchester and Merseyside . (Please see attached list of areas)



We have organised some support sessions for those interested in this role to enable better understanding of this role the application and process.



To book your place please click the link below to select a date and time you wish to attend.



https://forms.office.com/e/ED6U0CzCxE



Before submitting your application for the role of Ambulance Care Assistant please ensure you have read through the attached job description and person specification.

For further details / informal visits contact:

HR Hub Recruitment Team



North West Ambulance Service NHS Trust provides non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.



Our highly skilled staff provide essential care to patients in the community and take people to hospital or a place of care if needed.



Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.



We also provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.



We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.



Driving assessments will be offered to candidates successful at application and slots will be available Monday to Friday. Interview dates will be confirmed once the driving assessments have been completed. Should you be successful for this role, you will be required to complete pre-employment checks ahead of a post-recruitment training course for 3 weeks.



Interviews will be held on Saturday 19 th Sunday 20 th July & Saturday 26 th Sunday 27 th July in our area office in Bolton.



We are running courses are full time Monday to Friday throughout 2025/2026 with the first courses starting on October 2025 and throughout the rest of 2025 /26. Training venues will be confirmed at the offer stage. Full attendance is 100% is mandatory.



Positions are full time.



Shift information.



Shifts are currently 8 or 10 hours in duration with a 30-minute meal break; these are worked over 4 or 5 days (based on a full-time position). The PTS service provides transport for patients 7 days per week, including Bank holidays and weekends. Our hours of operation are currently 06:00 - 01:00 with a range of shifts to cover these hours.