Ambulance Phone Controller

Stockton-on-Tees, ENG, GB, United Kingdom

Job Description

Overview


We are seeking a detail-oriented and organised accounts/Payroll Assistant to join our team. The ideal candidate will play a crucial role in ensuring accurate and timely invoicing and payroll processing while supporting various administrative functions within the finance department. This position requires a strong understanding of payroll systems and accounting software, as well as excellent data entry and analytical skills.

Duties



You are responsible for the monitoring of MH and non emergency patient transport requests and to ensure that wherever delays may occur in transporting a patient that the hospital is informed of the delay and action is taken (where possible).

To ensure that appropriate information is passed to reporting crews regarding patient conditions, etc.

To answer and deal with general enquiries and telephone calls from customers and healthcare professionals and record calls as per company policies

To keep appropriate control records, administration and clerical procedures in accordance with Company procedures.

To work and communicate as part of a team with other members of staff.

To be familiar with our method of logging calls

To log patient details into relevant hospital spreadsheets and cost per job as per company guidelines

Produce patient utilisation charts for individual hospitals (response times, mobility etc)

Process and record quotes for ambulance transport requests.

Housekeeping / workstation kept clean and tidy at all times

Hours



Two day rolling rota - will be required to work shifts covering; evenings, weekends and Bank Holidays inline with Company requirements

Job Type: Part-time

Pay: From 13.13 per hour

Benefits:

Flexitime On-site parking
Experience:

invoicing : 1 year (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3809235
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Stockton-on-Tees, ENG, GB, United Kingdom
  • Education
    Not mentioned