Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.



Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.



The SBS Products team is within the International Card Services Centre of Excellence (COE) that empowers markets around the world to grow our business with their Small Business customers.

How will you make an impact in this role?

We are seeking a strategic and delivery-oriented Analyst to join the team which supports more than 12 markets across the globe with estimated 2024 billings of over $80B in meeting SBS product objectives and driving profitable growth for American Express.

Minimum Qualifications

Collaborate closely with markets to understand existing products and processes; support market growth targets by developing global capability and product roadmaps Assess product constructs and map product P&Ls to identify the biggest opportunity areas for the SBS segment Define and develop SBS card product strategy and align with key markets Monitor global competitive trends and liaise with research agencies to commission insightful research to enable informed decision making across markets Partner with local markets on product refreshes, central capability development, product launches via partnerships and other product initiatives Create global consistency and greater efficiencies within our portfolios through developing and exporting global playbooks and best practices

Preferred Qualifications

Experience working with cross-BU and/or cross-functional teams Knowledge of Commercial business and/or international background - product management and partner relationship experience is a plus Curious problem solver with the ability to translate information and analysis into actionable strategies Solid analytical skills and experience with data management Effective decision-maker with strong interpersonal, collaboration and relationship building skills Excitement and interest in learning and growing the International business Motivated to identify and implement new strategies to deliver on business objectives Strong oral and written communications skills and proven ability to communicate effectively to audiences at multiple levels Driven self-starter with comfort working in a dynamic, fast-paced, global team and having a few laughs along the way

Non-considerations for sponsorship:



Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.



We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:


Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.