Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Do you enjoy a dynamic, collaborative work environment where you can make a mark? Are you detail and process-oriented and enjoy problem solving? Are you passionately curious with an impulse to seek new information and experiences and explore novel possibilities. If you've answered 'yes' to any or all the above, then you could be just who we are looking for!
There is an exciting opportunity for a Privacy Analyst professional to join International Card Services (ICS) Regulatory Excellence - part of ICS Governance & Control.
The first line International Privacy & Risk Management Team (IPRM) are responsible for the implementation of high-quality Privacy risk management standards and practices across International and for increasing the awareness of privacy standards, the effectiveness of controls, compliance with regulations and the adoption of industry standard methodology throughout the Company.
How will you make an impact in this role?
Reporting to the Manager - IPRM - the Privacy Analyst will play a key role supporting the team with design and execution of privacy controls, processes, and procedures to ensure the proper usage and safeguarding of customer personal data, and other confidential information throughout Business Units (BUs) and the Company.
Key responsibilities include, but are not limited to:

• Privacy Support: Acting as a subject matter expert in privacy by supporting BUs with privacy queries and projects impacting privacy/data protection across International
• Governance Framework: Support activities in relation to maintenance of the privacy governance framework. Partner with Control Management teams across International to implement and execute high-quality privacy risk management standards and practices to increase awareness standards, controls, regulations, and industry best practice.
• Privacy Risk Assessments: Support the Manager and business on performing privacy assessments (e.g., DPIA, LIA, etc.) and driving consistent guidance.
• Issue Prevention: Support the business activities to prevent and resolve privacy issues, granting effective process and controls execution.
• Training and Awareness: Support the creation and maintenance of training materials & Square pages. To be proactive on supporting awareness campaigns across the business, promoting privacy culture and educate on changes to laws and regulations.

Minimum Qualifications

• Experience in Privacy (GDPR and other Privacy regulations). Knowledge on supporting privacy queries and Privacy Risk Assessments (PRA).
• Experience working in an operational risk or control management environment.
• Analytical and organized, you can juggle multiple priorities while maintaining attention to detail.
• Self-motivated, business and customer focused with excellent relationship and organizational skills.
• You enjoy collaborating across teams and building strong, trust-based relationships.
• Above all, you're proactive, dependable, and motivated by making a real difference.

Preferred Qualifications

• Bachelor's degree or equivalent.
• Data Protection and Privacy Professional Certification (e.g., CIPP/E, CIPP/A, CIPP/US)

Non-considerations for sponsorship:
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Skills Required