Job Description

We are looking for an Anti Social Behaviour Officer to join our Housing Team in Brent, to contribute to developing a safe and inclusive community for our customers.



In this busy role you'll work alongside your housing management colleagues to tackle all forms of hate crime, nuisance and anti-social behaviour.



You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors.



You'll make a big difference to people's lives within an experienced, supportive and supported team.

What you'll need:

You'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role. Experience of dealing with challenging behaviour and resolving conflict Knowledge of safeguarding, mental health and the process of going to court The ability to be self-motivated and highly organised Strong IT skills including MS Office The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
This is a new role so you'll have to be open to new ideas and change

What you need to know:

This is a hybrid role where you'll working in the Wembley office two days a week.



The role is permanent, and you'll be working full time.



The starting salary is 38,000 - 42,000 depending on your experience.



You'll need to be happy to travel to support the customers in your area.



A basic DBS check will be completed if you are successful.



As a part of the SNG team some of your benefits will include:


25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services




If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.