Job Description

Kingdom Local Authority Support (Kingdom)
To support us in achieving our vision we are currently recruiting a Community Safety Street Intervention Officer.
Location: Birmingham
Hours: On average 40 hours per week, Monday to Sunday 06:00am - 00:00pm
Salary: 14.50 per hour.
Job Purpose:
To provide a proactive and visible authority presence across Birmingham's communities, enhancing residents' quality of life and promoting safer, stronger neighbourhoods. The role focuses on early intervention, prevention, and enforcement of anti-social behaviour (ASB), including breaches of Public Space Protection Orders (PSPOs), through the Council's 'Engage, Educate, Enforce' approach.
Key Responsibilities:

• Conduct high-visibility patrols to deter ASB and increase community safety.
• Investigate ASB reports and enforce legislation using delegated powers (e.g., FPNs, CPNs, injunctions).
• Engage with communities and partners to address complex needs and promote inclusion.
• Support initiatives targeting car cruising, off-road biking, and ASB in parks and estates.
• Collaborate with youth services and internal teams to reduce crime and intolerance.
• Provide evidence for legal proceedings and maintain accurate records.
• Deliver advice on community safety and crime prevention.
• Work jointly with Police, CCTV, and other agencies to respond to incidents and deliver safety initiatives.
• Maintain confidentiality and comply with data protection regulations.
• Contribute to service planning, monitoring, and continuous improvement

Essential Criteria
Education/Qualifications

• GCSE's including English and Math's or able to demonstrate ability to work at this level through experience
• Having or being willing to work towards possessing an additional relevant qualification e.g. ASB/Criminal law, enforcement etc.

Experience

• Significant experience in customer service and enforcement/ASB environments.
• Experience working in partnership-based settings.

Skills & Abilities

• Strong investigative, written, and negotiation skills.
• Ability to apply legislation, solve problems, and manage workload independently.
• Effective communicator and team player.
• Capable of producing reports and representing the Council professionally.

Personal Attributes

• Mobile across the City.
• Confident, decisive, and resilient under pressure.
• Skilled in conflict management and delivering challenging messages.
• Flexible, self-motivated, and solution focused.
• Willing to work outside normal hours, including on-call duties.

Training & Development

• Commitment to ongoing professional development and supervision.

Other Requirements

• Sound decision-making under stress or risk.
• Commitment to equal opportunities and adherence to Council policies.

How to Apply:
If you are passionate about the environment and supporting the local community, apply now to be part of the Kingdom family.
You will receive a contract of employment from your employer separately.
You will receive your pay weekly on a Friday from HIVE 360 Payroll Services Provider.
You will not be working for Kingdom Service Group directly, although will have the opportunity to request your temporary agreement to be transferred to a Kingdom Contract in the future.

Skills Required