Job Description

Posting Description:
Client Management Apprentice Programme
Start Date: September 2026
Application closing date: 27th January 2026
Locations: Birmingham, Farnborough, St Albans, Leeds/Manchester
Better Decisions Begin with You
Aon shapes decisions for the better to protect and enrich the lives of people around the world. When you join us, you'll become empowered to make the same impact, as you explore ways of becoming a more relevant, connected and valued professional.
Wealth Solutions: Client Management
Hundreds of UK employers, from FTSE 100 companies to smaller firms, turn to our Retirement and Investment Business for advice in many areas of running a pension scheme - making theirs more effective, reviewing fund managers, communicating benefit changes, or reducing costs.
Everything we do at Aon is built around delivering great client service and value. Your role will be no different. You'll provide vital support to senior team members in their client management activities, ensuring employers pension schemes are run efficiently and professionally. As a Client Management Apprentice, you can make an immediate impact by demonstrating a real passion for customer service and develop the skills needed to become a valued advisor to our clients.
What your day could look like:

• Supporting the delivery of client plans and project management
• Assisting in day-to-day retirement services, including drafting reports and newsletters for trustees
• Attending and planning face-to-face client meetings or conference calls, taking minutes, and managing the follow up actions
• Playing an active part in delivering client satisfaction, retention and profitability
• Carrying out administrative tasks contributing to the retirement and investment consulting process
• Inputting data accurately to maintain management information

Your Development
As an Aon Apprentice you will be enrolled onto our development Programme when you join. This programme is built around 3 core elements :

• Business learning - on the job learning and experiences giving you the opportunity to develop your knowledge and understanding of the team and solution line you have joined
• Centralised learning - UK apprentices complete in an Aon Induction, monthly webinars, business skills training and workshops; all designed to help you develop your knowledge of Aon, build your confidence and your network across our business
• Professional Qualifications - we want you to be as successful as possible, so we'll fully support you through the Level 4 Junior Management Consultant programme. A Junior Management Consultant plays a critical role in managing the day-to-day operation of workplace pension schemes who is likely to be involved in a variety of tasks supporting more senior consultants. Subject to certain criteria being met, we will also fully support you through the Level 6 Retirement Provision Pathway qualification with the

(PMI) following the completion of your apprenticeship programme, including paid study leave, plus access to an extensive range of study and tuition materials provided by the PMI.
Building Relationships
With Aon business leaders playing an active role in our development, you're encouraged to make the most of every networking opportunity open to you. The early relationships you build will include:

• Your Apprentice network - you'll meet Apprentices from all areas of Aon in the UK, helping you navigate our business and grow a support network from day one.
• Your mentor - an experienced colleague who can help you out with career guidance, specific issues or any general thoughts or queries you have.
• Business seniors - many experienced colleagues will be actively interested and involved in your development.
• The Early Careers Team - here to help smooth the way, open doors and advise you on developing your knowledge, skills and prospects.

Your career beyond your Apprenticeship
Once you've completed the formal apprenticeship programme, you'll continue to receive lots of support at Aon. We would expect you to be promotion ready within 24 months and you will continue to grow your career at Aon. You will also be able to continue your studies within the Junior Management Consultant career path. Alongside the interactive development programme we've mentioned above, you'll have the chance to explore different career paths. Once you have completed your 18-month Apprenticeship, your training and development doesn't stop there, you will continue your professional development taking on more client responsibilities.
Next Steps
If you are interested in this apprenticeship programme and would like to apply, here are some things to help you:
Entry Requirements:

• 112 UCAS points from your top 3 A Levels (or equivalent) or 280 UCAS points for exams sat prior to 2017 (excluding General Studies) i.e. BCC
• Five grade 9 - 4 GCSEs including Maths and English (A*- C GCSEs for exams studies prior to 2020)

What are we looking for?

• Motivation and ambition - you will need to be able to articulate why you want to join the Client Management Apprenticeship
• Passionate about delivering excellent Client Service - understanding the importance of building meaningful client relationships
• Curious, enthusiastic, and highly motivated to find solutions and work as part of a team
• Strong communication skills, both written and verbal, with the ability to adapt your style for different groups of people

We recognise the value for our Early Career colleagues of being in the office environment from the beginning of their programme. As a new apprentice, you will spend the first 6 months based in the office to support your learning, development, and progression. This will enable you access to support from managers, collaborate with colleagues as well as grow your network across Aon. After completing this initial training period, you will then have the opportunity to work more flexibly, spending at least 4 days face to face in the Aon office or with clients.
Right to work
Our apprentices are on permanent contracts from day one. We welcome applications from candidates who have their own right to work within the UK where you can maintain and demonstrate your right to work throughout the duration of your employment. This may include pre-settled or settled status from the EU Settlement Scheme - or if you have applied and you are waiting for a decision.
Aon UK Apprentice Recruitment: What to Expect
We know applying for your first apprentice role can be exciting, and sometimes a little daunting. At Aon, we're committed to making our recruitment process as transparent and supportive as possible. Here's how our selection journey works, and what you can expect at each stage: * Application Review

• We process applications on a rolling basis, moving candidates forward as they complete each stage.
• Every application is carefully reviewed by our team (not by AI).
• Due to the high volume of interest, this stage can take up to two weeks.
• Please note: We do not review CVs or cover letters at this point.
• Video Interview

• Preparation matters, so you'll have up to 10 days (240 hours) from receiving your invitation to record and submit your video interview.
• Rest assured: Every video interview is reviewed by a real member of our recruitment team, not an AI system.
• You'll typically hear back from us within 2-3 weeks after submitting your interview, though times may vary depending on the number of applications.
• Assessment Centres

• Our assessment centres are held in person at the Aon office closest to the location you applied for.
• Please note: Due to the large number of applications, not every candidate who completes a video interview will be invited to an assessment centre.
• If selected, you'll have 7-14 days' notice to help you arrange any travel.
• We run a limited number of Assessment Centre so please make every effort to attend if invited. These will begin in February/March 2026.
• We reimburse reasonable travel costs (such as standard class train tickets). Flights and hotels are only covered if agreed in advance.
• At the assessment centre stage, your CV and cover letter will be shared with hiring managers. This helps them get a fuller picture of you as a candidate--but these documents are not used for initial screening.

We're here to support you every step of the way. If you have any questions or need accommodations, just reach out to our team. Good luck and we look forward to seeing what you can bring to Aon!
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. If you require any reasonable accommodations or adjustments, please contact apprentices@aon.co.uk and a member of the UK Early Careers team will contact you.
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