Job Description

As the backbone of our firm's success, the Document Management System (DMS) is pivotal in our operations. This is your chance to be part of the Document Management Team as we embark on an exhilarating journey to the cloud. Your contributions will be instrumental in exploring and implementing cutting-edge technologies, empowering our fee-earners to excel in the evolving technological landscape.Our team is an integral part of the IT Development Team, playing a crucial role in ensuring seamless integration of new systems with the DMS. We collaborate closely with non-IT colleagues across multiple offices, establishing ourselves as a trusted technical resource for both the IT Service Desk and the wider firm.Key Responsibilities

• Contribute to implementation of system updates, upgrades and improvements
• Monitor system performance and bottlenecks
• Ensure systems are aligned to best practice and functioning within optimum levels
• Leading or playing a support role on projects
• Suggest and implement improvements within the DMS ecosystem
• Support and maintain iManage IMCC integrations
• SQL scripting for reports
• Confidence in liaising with external vendors, internal technical teams and end-users where required
• Ensure DMS training and upskilling of all IT Service Desk staff

Skills & Experience

• In-depth knowledge of the Work 10 client
• Strong troubleshooting experience
• Knowledge of Microsoft 365, Teams and Sharepoint
• Experience of Active Directory and Azure cloud services
• Confident with Incident and Problem Management
• Outstanding customer service skills
• Experience with data migration tools
• Ability to work within ITIL framework
• Some working knowledge of iManage Work Server, Communications Server, Preview Server and RAVN
• A working knowledge of API's and their use within a DMS a benefit
• iManage Certified Systems Engineer qualification preferred
• Experience with an Information barrier solution, preferably Intapp Walls
• Experience with Litera tools, with specific regard to Litera CAM

What We Offer:

• Inclusive & Supportive Environment: Wexe2x80x99re a firm with real entrepreneurial drive and we donxe2x80x99t believe in squashing peoplexe2x80x99s individuality. Our hybrid working model and open plan workspaces encourage a sense of camaraderie.

Comprehensive and Flexible Benefits Package: Our offering includes private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: for further information. * Modern Office Space: Based on the 17th floor in No.1 Spinningfields, with views of the entire City.

• Training and Development: Wexe2x80x99ll give you bespoke support to develop your career with our people development and IT training teams.
• Social & Community Engagement: Participate in clubs, networks, inclusive events, and charity initiatives.

Inclusion at Fieldfisher:At Fieldfisher, led by the social model of disability, we are working towards removing accessibility barriers and maximising disability and neurodiversity inclusion in our recruitment processes.Should you have any accessibility requirements, please contact a member of Fieldfisher's recruitment team, who will work with you to implement suitable adjustments at any stage of the recruitment process. All conversations are treated in the strictest of confidence, and we would appreciate your feedback to ensure we can provide an accessible and enjoyable recruitment process.For accessibility information on our Belfast offices, visit:Recruitment process:

• An online application form (completed by clicking the apply now button) and CV submission.
• 20xe2x80x9330-minute introductory call with one of our experienced recruiters.
• The interview process varies depending on the role you apply for. However, your recruitment contact will always let you know what to expect from the process, so nothing should come as a surprise.
• For hybrid opportunities, candidates will be invited to visit our offices and meet the team face-to-face.
• Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process, but if you have any specific questions before this please contact us at

.Please note that we recruit on a rolling basis, meaning that your application will most likely be reviewed before the application deadline. We will continue to accept applications until we have successfully filled the role.Fieldfisher is a European law firm with market-leading practices in many of the world's most dynamic sectors. We are an exciting, forward-thinking organisation with a particular focus on technology, financial services, energy & natural resources, and life sciences.We are a law firm built around people with all their diversity and we strike a healthy balance between legal excellence and a down-to-earth practical approach to our clients' needs. We believe The Future is Human, so we choose a collaborative approach with an intense focus on the end-user and consider carefully how to shape our services to add the most value to our clients.

Fieldfisher