Job Description

Application Support Associate

Location:

Bretby

Business Unit:

IT Team Central Services

About the Role

SOCOTEC is seeking an

Application Support Associate

to join our growing IT team. This is an excellent opportunity for someone early in their IT career to develop technical expertise while contributing to a dynamic and expanding organisation.


As part of our Central Services IT team, you will play a key role in supporting and maintaining business-critical applications that power SOCOTEC's operations. You'll work with a diverse range of bespoke web, desktop, and mobile applications, ensuring their stability, performance, and continuous improvement.

What You'll Do

Handle Service Desk requests and act as 3rd line specialist support Provide support for system releases and general maintenance Monitor, analyse, and resolve production application issues, taking preventative actions to minimise recurrence Deliver fixes and corrections to systems efficiently Assist end users with requests and incidents to enable the business to meet its goals Share knowledge and contribute to building comprehensive knowledge guides Work in a structured and methodical manner following industry best practices Support continuous improvement and evolution of the development team function

What We're Looking For

Essential:

Minimum 1 year of industry and IT experience Experience working in either IT service desk or IT application support Strong troubleshooting and resolution skills A supportive attitude and openness to change

Desirable Knowledge (training provided):

MySQL & MS SQL server REST and Web APIs Windows and Linux servers Apache Tomcat, Docker, Azure Microsoft 365 SharePoint Programming languages (Java, JavaScript, Node.js) Mobile app development (Android)

What We Offer

The opportunity to work with modern technologies and practices Exposure to a wide range of technical systems and platforms Professional development in a supportive team environment

About SOCOTEC

SOCOTEC is a global leader in Testing, Inspection, and Certification (TIC), specialising in risk management and asset integrity across construction, infrastructure, and various industries. We operate in 26 countries, serving 200,000 clients worldwide.


We offer transversal career pathways as well as linear pathways, and we will support you in attaining a portfolio career in one place. Not to mention the possibility of working locally, nationally, or globally, in the office or remotely. We are committed to your personal and professional development, and you will be supported in every step of your journey with us. #YouGrowWeGrow


Think you've got what it takes to add value to our success? We would love to hear from you and look forward to receiving your application.


Building a safer and more sustainable world is the core mission we set out to achieve at SOCOTEC, it is at the heart of everything that we do. We are committed to acting as a key player in society, investing in innovative solutions to ensure social and environmental concerns are at the forefront of all of our business operations.