About the Role
We are looking for a motivated and target-driven Bookings Agent to join our office-based sales team in Ellesmere Port. This role focuses on contacting inbound enquiries only (no cold calling), engaging potential customers, and booking qualified appointments for our Field Sales Agents.
You'll play a key role in the sales process by ensuring high-quality appointments that convert, while also having the opportunity to earn uncapped commission on completed, direct sales.
Key Responsibilities
Contact inbound enquiries and speak with potential customers
Qualify leads and book appointments for Field Sales Agents
Maintain accurate records of calls, leads, and bookings on the CRM system
Coordinate appointment schedules efficiently
Deliver a professional and customer-focused phone experience
What We're Looking For
Confident and clear telephone manner
Organised, self-motivated, and target-driven
Previous experience in telesales, appointment setting, or sales (minimum 2 years preferred)
Comfortable working independently in a fast-paced office environment
Full DBS check required
What We Offer
Competitive basic salary
Uncapped commission on completed, direct sales
Realistic OTE of 40,000+ per year
No cold calling - inbound leads only
Office-based role with a supportive team environment
Ongoing training and development
Long-term progression opportunities
Job Type: Full-time (Part-time considered)
Work Location: In person, Ellesmere Port
Benefits
Casual dress
Free on-site parking
Experience Preferred:
Telesales / Appointment Setting: 2 years
Job Types: Full-time, Permanent
Pay: 27,000.00 per year
Benefits:
Casual dress
Free parking
On-site parking
Application question(s):
If you do not have direct experience, please provide an example of a previous role where you demonstrated transferable skills such as customer communication, sales ability, or objection handling.
Work Location: In person
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