Job Description

Apprentice Administrator / Receptionist

Employer:

Drayton Dental Care, Norwich

Location:

5 School Road, Drayton, Norwich NR8 6DN

Start Date:

In approximately 4-6 weeks

Job Type:

Apprenticeship (Part-time initially, with option to extend)

Hours:

Monday to Friday - 4 hours per day (flexible within practice opening hours)

Training Provider:

Poultec Training Ltd - Level 3 Business Administration Apprenticeship

About Us

Drayton Dental Care is a well-established,

family run private practice

, delivering high-quality care in a calm and caring environment. We take pride in our

patient focused ethos

, where clinical excellence and genuine relationships sit at the heart of everything we do.

We are now looking for an

Apprentice Administrator/Receptionist

to join our growing team. This is a fantastic opportunity to gain hands-on experience in healthcare administration while completing a

Level 3 Business Administration Apprenticeship

with Poultec, a highly regarded training provider.

About the Role

As our Apprentice Administrator/Receptionist, you will play a vital role in keeping the practice running smoothly. You will be the first point of contact for patients and support the team with a variety of administrative tasks.

Key responsibilities include:

Handling phone calls and patient enquiries (both new and existing patients) Managing online bookings and appointment scheduling Greeting and checking in patients at reception Processing deliveries, stationery orders, stock orders and visitor forms Scanning and filing documents Supporting the wider team with day-to-day administrative tasks
This is a

learning role and

we do not expect you to know everything from day one. You will receive full training and ongoing support from our friendly and experienced team.

About You

We're looking for someone who is:

Friendly, professional, and confident in communicating with patients and colleagues Organised with good attention to detail Willing to learn new systems and procedures Reliable and enthusiastic about building a career in business administration Comfortable using a computer and handling general office tasks Able to deal with pressure and agile to adapt to change
No prior dental experience is required, just a positive attitude and a willingness to learn.

Training and Development

You will complete a

Level 3 Business Administration Apprenticeship

through

Poultec Training

, gaining valuable skills and a nationally recognised qualification. You'll have dedicated learning time each week and hands-on experience in a real healthcare setting. Upon successful completion, there may be an opportunity to move into a

permanent full-time position

at the practice.

Why Join Drayton Dental Care?

Supportive and welcoming team environment Flexible working hours to suit your schedule Opportunity for long-term progression Modern, family-run private practice Real-world experience in healthcare administration

To Apply:

Please send your CV and a short cover note explaining why you are interested in this apprenticeship to

manager@draytondental.co.uk

For more information about the practice, visit www.draytondental.co.uk.

Job Types: Full-time, Part-time, Apprenticeship

Expected hours: 32 - 40 per week

Benefits:

On-site parking
Work Location: In person