Job Description

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Rexel UK, have an

Apprenticeship

Branch Assistant

opportunity within our

Newcastle Heaton Branch

.





We are looking to employ an enthusiastic, ambitious and motivated individual with a willingness to learn and passionate about delivering outstanding customer service.





As an Apprentice Branch Assistant you will be working in varied roles such as Warehouse/Logistics, Trade Counter and Internal Sales to give you a fantastic grounding for your future career at Rexel. In addition, you will have a tailored training programme aligned to your individual and branch needs, you will be supported in your learning to gain great skills across the fundamental running of a Wholesale Business, setting you on to a Career Path into where you find your passion - this could be Branch Management, Business Development & Sales or Logistics.





This will be a permanent position, working Monday to Friday, 08:00 - 17:00, with dedicated study days and end point assessments through your assigned training provider. Typically your apprenticeship programme takes 18 months to complete, after completion you will remain a permanent employee of Rexel UK.

The Benefits of a Career with Rexel:

33 days annual leave

(including bank holidays) + Birthday Day off after 1 years' service Contributory pension scheme and life assurance Extensive Learning and Development opportunities from day one

Your Wellbeing:

Enhanced family leave benefits, Buy and Sell annual leave, 24/7 Free virtual GP service and Mental Health First Aiders available to support you Staff discount on our webshop

What will you do?

You will train across all responsibilities within a Branch Assistant Position which includes:




Providing excellent customer service to customers over the phone and face to face Managing stock in and out - order processing, picking and packing, store transfers & stock control Completing the paperwork within the office - raising quotations, following up on quotations & processing customer orders Serving customers on the Trade Counter Internal Sales - making sales calls to a portfolio of existing and new customers and work with the external sales team Carry out sales administration duties There will be a requirement to work in the warehouse, as such you may have to be involved at times in some heavy lifting whilst picking and packing orders and dealing with goods in/out loading delivery vans. Continuously enhance product knowledge by learning and keeping up to date with new products entering the market

What we are looking for:

English and Maths GCSE (or equivalent) is preferred but not essential Good communication skills, with the confidence to interact with customers and colleagues both face to face and via the phone/email The ability to follow instruction The want to take on new roles and challenges Good organisational skills, with the ability to work to deadlines and manage own workload Understanding that the customer is the most important element to working within branch


At Rexel, we welcome people from all backgrounds with diverse perspectives and experiences.

Our goal is to create a workplace where everyone feels respected and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.