Job Description

2x Apprentice Business Administrator (Monday to Friday 10am-6.30pm)

Working in a GP Practice can open doors to a variety of careers. We work with thousands of people in their local area, across all ages and all walks of life. Working in a Practice means regular communication with professionals across the health and social care system - no single day is the same!

Princes Gardens Surgery is a GP practice in Aldershot with a growing practice population of 13,000 patients. We are committed to delivering excellent patient care in innovative ways. We are looking for an enthusiastic and motivated apprentice to join our administrative team.

THE APPRENTICESHIP PROGRAMME

During your apprenticeship you will learn to how to:

Provide administration for doctors and the practice manager Photocopy and scan documentation Provide accurate data entry Learn the key Practice procedures Liaise with other health professionals Work on short projects as part of your apprenticeship training programme. Provide administrative workflow Book, maintain and monitor the Practice's appointment system Process face to face, telephone and e-requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Deal with requests from patients, team members and external agencies Follow up with patients chronic illness reviews Read code data on the electronic patient record system EMIS.

YOUR RESPONSIBILITIES:

There will be lots of support for your training, however this will be your training programme. We want this programme to be successful, so to ensure success we want you to:

Strive to achieve your best and understand the pass to distinction grade outcomes available for your apprenticeship Take responsibility for reflecting on your own learning needs and prioritising these as part of your training schedule Ensure you have an excellent attendance record to enable you to take full advantage of the training, to support the achievement of your apprenticeship Ensure timely and accurate completion of modules and assignments, striving for the best quality by seeking advice and support from your mentors Attend and fully participate in all learning activities scheduled, even if they are in addition to the minimum off-the-job training requirement Seek clarification immediately where tasks or subjects are unclear, to ensure you don' fall behind with your learning schedule Participate in English and maths tests at the start of the programme Achieve the Level 2 Functional Skills qualifications in maths and English if required

WHO WE'RE LOOKING FOR:

An apprenticeship within the NHS is a fantastic opportunity, whether this is going to be your first job, a career change or return to the workplace. In our selection process we want you to demonstrate:

Enthusiasm to learn new skills within the health sector Problem-solving skills - for example how you manage through conflicting priorities on your time Attention to detail and quality of work Integrity and reliability, including an understanding of what confidentiality means whilst working in a GP Practice Understanding of, and commitment to equality of opportunity and good working relationships Basic knowledge of IT packages such as Outlook, Word, Excel and MS Teams English and Maths GCSE grade C/Level 4 or equivalent qualifications like Functional Skills at Level 2 are desirable Previous level 2 or equivalent qualifications, or equivalent previous experience is also desirable

TO START AN APPRENTICESHIP YOU MUST BE:

Age 16 or over Living in England Not in full-time education Must have the right to live and work in the UK

Please note that vacancies may be closed early if sufficient applications are received.

Job Types: Full-time, Part-time

Pay: From 9.25 per hour

Benefits:

Company pension On-site parking
Education:

GCSE or equivalent (required)
Work Location: In person