Job Description

Job

Title:

Office Administration Apprentice

Department:

Various

Reports To:

Group Support Manager

Location:

Wolverhampton WV10 6JD (on site)

Employment Type:

Apprenticeship (Full time)

College Course: L3 business administration

apprenticeship provider: Wolverhampton College

Job Summary:

We are looking for a motivated and detail-oriented Apprentice to join our busy team. This is an excellent opportunity for someone looking to start a career within Business Support. The successful candidate will assist with day-to-day operations, including managing support tickets, preparing reports, and maintaining accurate records. There is the opportunity to expand and develop skills within Customer experience, Purchasing and Finance as the successful candidate progresses. Working in bright, modern offices in a dynamic progressive organisation, there will be plenty of opportunity for the right candidate to make this role their own.

Key Responsibilities:

Logging and closing customer support calls Sending daily/weekly/monthly reports to clients Collating and organising data Updating and maintaining internal and external documentation and ticketing systems Assisting with basic troubleshooting and escalating issues where necessary Supporting the business

Requirements:

Good working knowledge of Microsoft Suite, preferably with a strong working knowledge of MS Teams The ability to learn IT packages easily Excellent attention to detail and organisational skills Willingness to learn and take on new challenges A positive, team-oriented attitude GCSEs or equivalent in English, Maths, and ICT (preferred)
Job Types: Full-time, Apprenticeship

Pay: 7.55 per hour

Expected hours: 40 per week

Application question(s):

Are you located within a 5 mile radius of WV106JD
Work Location: In person