Job Description

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Apprentice - Business and Administration

Fixed term contract initially for 15 months

Canterbury

Starting salary year 1: 19,780

40 hours per week

University isn't always the answer!


Are you looking for your next step or change in career? This is an exciting opportunity to join our award-winning Apprenticeship programme. In partnership with our training provider - Lifetime Training - the programme offers you a chance to study for a Business and Administration Level 3 nationally recognised qualification, all whilst gaining practical work experience.


We are fully committed to support all our apprentices during their training. We're looking for individuals with the potential to be future leaders within our business, who is keen to immerse themselves and work across all areas of our businesses with the ambition and desire to build a long lasting, successful career with us.

What will you do?

You will be working within the Property Services Hub department. As part of your job role, you will be asked to complete tasks such as calling customers, following processes on our systems, sending letters, printing and scanning documents and electronic filing. All of this will be supported by the team around you, ensuring you are getting the best out of your apprenticeship!

What skills and abilities do I need to have?

We look for candidates who live and breathe our values; Ambition, Inclusion, Integrity, Quality and Sustainability - and have a willingness to learn, enthusiasm and dedication.


On top of this, practical skills we are looking for are;


A minimum of 2 GCSEs at grade C or above (grades 4 - 9) or equivalent in Maths and English Working knowledge of Microsoft Office applications (Word, Excel and Outlook)

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary Group's organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:


25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with matching employer contributions from Sanctuary up to set limits Life Assurance Employee Volunteering scheme Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
Closing Date: 31 July 2025

Before you apply, please ensure you have an updated copy of your CV. If you're unsure about any details or have questions about the role, our fantastic talent team will be happy to help you -

'For an insight into what it's like to work for us, take a look at

on Twitter'

Check out our Apprentice page to find the process, apprentice stories, FAQ's and much more -

Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. View our new Diversity and Inclusion strategy here:

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent unlawful working.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.