Job Description

At Specsavers, we're always looking to the future - which is where people like you come in. We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 12 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.

Become an Apprentice in our store and you'll have everything you need to truly realise your potential - from experience in a full-time role to an industry-recognised qualification and the support of a global brand, all whilst earning a real wage.

Another way of learning:

Your on-the-job training will sit alongside structured learning that will lead to a nationally recognised qualification. At the end of your year as an apprentice, you'll be a fully-fledged

Level 2 or 3 Customer Service agent

.

Why choose an Apprenticeship?

Earn a salary (283.12 per week) Gain valuable work experience in a full-time role Receive comprehensive and structured training, supported by a qualified assessor Deliver high-quality service in an innovative retail environment Become part of a team working towards a common goal Be entitled to paid holidays
And that's just the start. With a highly respected and award-winning business behind you - one that invests in its people - there's nothing to stop you getting on here. Who knows, you might even end up running your own store in years to come...

Who is this Apprenticeship for?

Recent school/college leavers those looking for a new challenge Individuals who have lived in the EU for 3 years or more, with the right to work in the UK
We're looking for people who are passionate about providing great Customer Service and wanting to pursue a career in this area. It's important that you are a great listener and communicator - as that's what excellent service is all about. You'll need to be enthusiastic, motivated and a team player with a real determination to make a difference both in your development and the business.

This is a new adventure, but you will need the organisation, commitment, motivation and enthusiasm to deliver the great customer service our Specsavers visitors love.

What does the role involve?

Pre-screening Frame styling Meet and greet Telephone answering Fittings and adjustments Collections
Whilst you are employed as apprentice you will work towards achieving a nationally recognised apprenticeship -

Level 2 Customer Service Apprenticeship

. This is delivered in workplace by Inspiro Learning, with regular visits from a regional trainer who will support and encourage you throughout the apprenticeship.

Job Types: Full-time, Apprenticeship

Pay: 7.55 per hour

Expected hours: 37.5 per week

Work Location: In person