Job Description

Kickstart Your Career with the NHS! Become an Apprentice Administrator at Great Western Hospitals
Are you ready to take your first step into a rewarding career in healthcare administration? The Physiotherapy Administration Team at Great Western Hospitals is on the lookout for a motivated, enthusiastic individual to join our Apprenticeship Programme as an Apprentice Administrator.
What's in it for you?

• Hands-on experience in a dynamic, public-facing NHS roleSupport from experienced managers, training providers, and a dedicated apprenticeship team
• A structured learning pathway leading to a Customer Service Level 2 qualification
• Time set aside for off-the-job study and personal development
• A friendly, inclusive working environment where your growth is our priority

As part of this exciting opportunity, you'll learn the ropes of administration, contribute meaningfully to your team, and gain invaluable skills that will set you up for future success--all while making a real difference in the lives of patients and staff.
Whether you're just starting out or looking for a fresh direction, this apprenticeship is your launchpad into the world of healthcare.
Main duties of the job
Are you organised, detail-oriented, and ready to kickstart your career in a professional environment? We're looking for a proactive individual to join our Administration Team, where you'll play a vital role in keeping operations running smoothly

• Carrying out essential admin and clerical tasks with efficiency and accuracy
• Handling sensitive information with the utmost confidentiality
• Performing data input, extraction, photocopying, faxing, filing, and typing duties
• Maintaining digital and physical filing systems in line with organisational policies.This is more than just a desk job--it's your chance to gain hands-on experience, contribute to a dynamic team, and develop valuable skills in a supportive workplace.This is more than just a desk job--it's your chance to gain hands-on experience, contribute to a dynamic team, and develop valuable skills in a supportive workplace

About us
Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.
Details
Date posted
17 September 2025
Pay scheme
Other
Salary
14,762 a year per annum pro rata
Contract
Apprenticeship
Duration
18 months
Working pattern
Full-time
Reference number
249-7318400
Job locations
Great Western Hospital
Marlborough Road
Swindon
SN3 6BB
Job description
Job responsibilities
To provide under supervision and following appropriate training an efficient and effective clerical and administrative support service to the organisation's team in accordance with relevant policies and procedures.
Please see attached the full Job description
Job responsibilities
To provide under supervision and following appropriate training an efficient and effective clerical and administrative support service to the organisation's team in accordance with relevant policies and procedures.
Please see attached the full
Person Specification
Qualifications
Essential

• 4 GCSE's grade A*- D / 3-9 including Maths and English
• Ability to meet Level 1 literacy at selection
• Committed to the completion of the apprenticeship qualification
• Ability to meet entry Level 3 Numeracy at selection

Experience
Essential

• Demonstrate an understanding of customer care when liaising with the public on the telephone, electronic and / or face to face
• Some understanding of the apprenticeship role

Desirable

• Experience of team working

Person Specification
Qualifications
Essential

• 4 GCSE's grade A*- D / 3-9 including Maths and English
• Ability to meet Level 1 literacy at selection
• Committed to the completion of the apprenticeship qualification
• Ability to meet entry Level 3 Numeracy at selection

Experience
Essential

• Demonstrate an understanding of customer care when liaising with the public on the telephone, electronic and / or face to face
• Some understanding of the apprenticeship role

Desirable

• Experience of team working

Skills Required