Job Description

About Your Move

Your Move Chris Stonock is a locally owned franchise of 13 interconnected branches based across Tyne & Wear and County Durham. We also proudly belong to the Your Move national network, resulting in local and nationwide exposure for your property.

Our colleagues are experienced, local property experts who will take the time to understand your moving needs whether you are buying, selling, renting or letting. We will be by your side from valuation to completion to make sure you achieve the best possible outcome.

About the Role

This is an excellent opportunity for the right candidate to start a career within an Estate Agency, with the chance to gain a nationally recognized qualification. In this fast-paced role a typical day will include liaising with customers, following up new leads and maintaining relationships with existing and new clients. It's an exciting, rewarding and interesting role. You will need to enjoy working with people and have good customer service skills.

Main Duties

The job description is intended as a guide to the main responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties appropriate to the role and pay scale. Answer incoming calls in a professional and appropriate manner, dealing with queries where possible, transferring calls and taking brief messages. Meet and greet customers as required. To provide a range of administrative duties such as inputting data and keeping records, communicating and providing information internally and externally to provide an effective service. Any other appropriate duties as required by the Branch Manager. Adhere to stated policies and procedures relating to health and safety, and quality management and procedures relating to the proper use and care of equipment.

Requirements

Desired Skills and Qualities

Candidates should be able to communicate well with a good/professional telephone manner and good written/interpersonal skills. Good IT and keyboard skills Be confident with an outgoing personality. Ability to relate well to others, both co-workers and customers. Be able to plan, prioritise and organise their work. Adaptability and flexibility. You will be required to multi-task and be open to new ideas and concepts. Willingness to learn and develop within the organisation.

Salary and Benefits

13,741Per annum Inclusion in the Negotiators Bonus Scheme

Bonus payment is made for:

Booking a valuation (residential or lettings) that turns into a listing - minimum threshold 7 Delivering conveyancing referrals Booking Financial Services appointments - minimum threshold 5 Referrals for Auction Valuation Survey Referrals

Days and Hours

9.00 a.m. - 5.00 p.m. (Monday - Friday) Some Saturdays will be required 9.00am - 1.00pm (Time off in lieu will be given for Saturdays worked) Annual leave entitlement 20 days plus bank holidays, increasing with service

What Apprenticeship Training will you Receive?

The successful applicant will complete and obtain a Level 2 Junior Estate Agent Qualification through Learning Curve Group.

You will be taught through:

4-6 Weekly 1-2-1 Sessions with your tutor

6 weekly hours of Off The Job Training

The course is a 13 month long programme

More info can be found here - https://www.learningcurvegroup.co.uk/courses/learners/level-2-junior-estate-agent-apprenticeship

Next Steps

If this sounds like the perfect role for you, submit an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team which will be booked in around your schedule, followed by a more formal employer interview if shortlisted.

Eligibility Criteria

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

Job Types: Full-time, Apprenticeship

Pay: 7.55 per hour

Expected hours: 35 per week

Schedule:

Monday to Friday Weekend availability
Application question(s):

Do you have a drivers license and access to your own vehicle?
Work Location: In person