Apprentice Partnership Advisor

Castleford, United Kingdom

Job Description

Eden are looking for an apprentice to work alongside the Apprenticeship Recruitment Manager to maximise Apprenticeship opportunities to SME and Levy employers. You will provide administrative support to the Apprenticeship Recruitment process and Eden’s products and services to current and prospective clients
Closing date: 11 Jun 2021

Apprenticeship summary

  • Annual wage

  • Working week

    Monday - Friday, 09:00 - 17:30- with an hour for lunch Total hours per week: 37.50
  • Expected duration

    13 months
  • Possible start date

    14 Jun 2021
  • Date posted

  • Distance

    161.4 miles
  • Apprenticeship level

    Level 3 (A level)
  • Reference number

  • Positions

    1 available

Responsibilities will include:
  • To build lasting relationships with customers, by delivering exceptional customer service standards
  • Maintain and develop relationships with existing customers via telephone and email communication
  • Go out of your way to get customers excited about our incredible range of qualifications on offer at Eden
  • Work as part of a dynamic team, meeting targets, deadlines and delivering on promises
  • Stay in touch with our customers to offer them a great aftersales experience
  • Overcoming any objections with a view to getting the customer onboard
  • Secure agreements from prospective customers through a relationship building and partnership approach
  • Provide administrative support to the recruitment process, updating records and systems
  • Explain products and services to potential customers and assist them in selecting those best suited to their needs
  • Attend team meetings and share best practice with colleagues
  • Achieve and exceed the minimum targets for engagement and conversion of leads

Requirements and prospects

Desired skills

Essential Skills, Knowledge and Experience:
  • Well-developed interpersonal skills
  • Good customer contact skills – customer orientated
  • Ability to work under own initiative, whilst also being able work as part of a high energy team
  • Ability to work to tight deadlines
  • Confidence
  • Good ICT/digital skills
  • Problem solving skills
  • Ability to plan, organise and prioritise own workload
  • Honesty and reliability
  • Excellent communication, organisation, and people skills – we want people who love what they do !!!
Desirable Skills, Knowledge and Experience:
  • Industry recognised Customer Service/Business Development related qualification
  • Experience in sourcing employer contacts and creating interest/demand from customers

Personal qualities

  • Self motivated
  • Confident
  • Hard working
  • Trustworthy and reliable
  • Outgoing

Desired qualifications

  • Grades 7-4/A-C GCSE or equivalent in maths, English and IT. Other qualifications may be considered

Future prospects

  • After successful completion of the Apprenticeship you may be offered a full time position subject to the needs of the business

Things to consider

  • A full enhanced DBS check will be required
  • Competitive bonus scheme
  • 25 days annual leave (increasing 1 per year to 28 days)
  • Birthday and Christmas shopping day off
  • Long service awards
  • 25 days Holiday per year plus Bank Holidays, Birthday and Christmas Shopping Day
  • Company pension auto enrolment scheme
  • Annual Golden Ticket winner (nominated by peers) £1,000
  • Excellent learning & development opportunities

About the employer

Background to Eden Training Solutions Eden Training Solutions are an independent training provider that deliver apprenticeships across Business, Childcare, Administration, Services and Education sectors. Our Vision is to help people Reach their Potential by developing their knowledge and skills for a brighter future. We use our expertise to make a positive difference to people, communities and organisations and sitting at the heart of our delivery are Eden’s core values. Integrity- Excellence -Accountability-Teamwork Eden Training Solutions are proud to be an Equal Opportunities employer and in 2018, were proudly named in the Sunday Times Top 100 Best Small Companies, achieving a place in the Top 5 in Yorkshire and being categorised as an ‘extraordinary company to work for’.


Eden Training Solutions Limited


Bridge House 1st Floor Wheldon Road Castleford WF10 2JD

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Training provider

EDEN TRAINING SOLUTIONS LIMITED Applications for this apprenticeship are being processed by Eden Training Solutions


Sally Baldwin 07764966256

Full on the job training will be provided as well as working towards: Business Administrator Level 3 Apprenticeship Standard:
  • Functional Skills-English, maths and ICT if required
  • ERR - Employment Rights and Responsibilities
  • PLTS - Personal Learning and Thinking Skills

Apprenticeship standard

Business Administrator

Level 3 (A level)

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Job Detail

  • Job Id
  • Industry
    Not mentioned
  • Total Positions
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
  • Job Location
    Castleford, United Kingdom
  • Education
    Not mentioned