Job Description

ABOUT DECODED

We are Decoded, the pioneers of transformative technology education. We democratise cutting-edge skills. We help transform traditional businesses into tech companies. We give our learners the skills and confidence to embrace the future of work.


Our products and methodologies have been shaped through our collaboration with some of the largest and most technologically progressive organisations in the world. We use the intelligent, ethical, and creative application of technology to lay the foundations for a more productive and promising world - one with unlimited possibilities.

OVERVIEW

Decoded is looking for a friendly, enthusiastic and motivated Apprentice People & Office Coordinator to join our People Team. This is a fantastic entry-level opportunity for someone at the start of their HR career to gain hands-on experience in core HR operations while working towards a recognised apprenticeship qualification. You'll play an important part in supporting the employee lifecycle, from onboarding to offboarding, and contribute to a smooth, people-first employee experience.


As part of your role, you will complete the Level 3 HR Support Apprenticeship. To be eligible for this programme, you must be based in England. Relocating to another part of the UK or abroad, for example, to Ireland, Scotland, Wales or anywhere outside of England would make you ineligible for the apprenticeship.

ACCOUNTABILITIES

As an Apprentice People & Office Coordinatorat Decoded, you are accountable for:

Supporting key stages of the employee lifecycle, such as recruitment, onboarding, internal changes, and offboarding, to help provide a smooth and consistent people experience Carrying out HR administration tasks across the employee lifecycle Updating our HR systems and records accurately and promptly Helping to organise our annual calendar of employee engagement activities and team events Supporting compliance with company policies, processes, and documentation requirements Assisting with the day-to-day running of our office environment (currently a private office within a co-working space) Maintaining confidentiality and handling sensitive information with care

SPECIFIC ROLE & RESPONSIBILITIES

Recruitment

Support the coordination of recruitment processes, including advertising roles, conducting screen calls and scheduling interviews Maintain accurate candidate records and ensure compliance with our safer recruitment policies. Liaise with hiring managers to support smooth and timely recruitment activity.

Onboarding

Carry out pre-onboarding tasks such as right-to-work checks and DBS checks (where applicable) Upload new starters to our HR system, HiBob Carry out onboarding tasks required on and after an employee's first day, such as delivering People & Office inductions Liaise with hiring managers and our technology team to arrange laptops and system access, and coordinate with new hires on the delivery of their equipment to their homes

Engagement & performance

Support reporting on employee engagement survey results and assist the Senior Leadership Team with initiatives Trigger employee probation reviews and annual review cycles Support reporting on company and departmental goals/OKRs

Offboarding

Carry out offboarding tasks as set out in our HR system, such as deactivating benefits and removing employees from company documentation Ensure line managers work with the tech team to complete tech offboarding on the employee's last day Ensure leavers return their laptops to the company via our posting process Provide factual employment references to new employers for leavers, in line with company policy

Compliance

Carry out pre-onboarding tasks such as right-to-work checks and DBS checks (where applicable) Upload new starters to our HR system, HiBob Carry out onboarding tasks required on and after an employee's first day, such as delivering People & Office inductions Liaise with hiring managers and our technology team to arrange laptops and system access, and coordinate with new hires on the delivery of their equipment to their homes

Office management & remote working

Helping to create a positive and productive working environment for the Decoded team Assisting with managing the relationship with our co-working space Supporting employees in getting the equipment they need for home working Sharing updates with the team about office arrangements and home working

Culture

Working with the People Manager and Senior Leadership Team to drive the culture of Decoded Supporting with organising team events, including Decoded Get Togethers, Virtual OKR updates and our Christmas lunch

TEAM REPORTING & STRUCTURE

This role will report to the

People Manager

WHO ARE YOU

We're looking for someone who is organised, proactive, and eager to learn. You don't need prior HR experience, just a willingness to get stuck in and build your career in a supportive environment. You'll approach people matters with empathy and professionalism, balance this with assertiveness when needed, and always maintain complete confidentiality.


You'll ideally bring:

A strong interest in HR and people operations Excellent attention to detail and organisational skills A proactive attitude and eagerness to learn The confidence to work independently as well as in a team Good communication skills, written and verbal Ability to handle sensitive information with confidentiality and discretion Comfortable using basic tools like Word and Excel A team-player approach, happy to help where needed Eligibility to enrol in a Level 3 HR Support Apprenticeship

SKILLS & BEHAVIOURS

Your performance will be measured by and driven by a mindset built on:

Striving for excellence in everything you do. You don't accept mediocrity in yourself or the team around you. Building brilliant, collaborative and productive relationships with colleagues and partners alike. Solving problems elegantly and creatively: "find a way or make a way". Taking accountability for your own success and the success of others.

DAY TO DAY

Our standard working hours are 9 am to 5 pm, Monday to Friday. As we work with clients across different time zones, occasional flexibility may be required.


1 day of the week will be allocated towards completing your apprenticeship.


This role can be carried out remotely, but you'll need to visit the London office 2-4 times per month to ensure it's maintained to the required standard.


You'll be encouraged to plan your working day around achieving the best outcomes, prioritising projects based on business needs.

BENEFITS

Apart from the above, working at Decoded means you'll get:

33 days leave per year (inclusive of bank holidays) and extra tenured holiday enabling team members to gain an additional day for every year you are with us (after the first 2 years) up to a maximum of 8. We also close the office for 2 full weeks at Christmas at Decoded's discretion which does not come out of your holiday allowance.
Flexible working, including work-from-home Modern, flexible and fully serviced offices at WeWork in Liverpool Street, London Health care, including dental, medical, and vision and to help you prioritise your wellbeing
Travel insurance Social events and all company gatherings Continuous learning and development. You will be challenged with lots of responsibility and exciting projects in an environment that encourages learning A work environment that values creativity, personal growth and collaboration Free monthly lunches Laptop and virtual work equipment kit provided

Salary band

25,500

Decoded is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. We welcome applications from everyone, regardless of their ethnicity, gender, transgender, age, disability, sexual orientation or religion.