Job Description

Description of what the apprentice will do in their role:

Would you like to begin an exciting new career as an apprentice Pharmacy Counter Assistant. Well this may be the opportunity for you to join a team who will support you to thrive and develop a career. We are looking for an enthusiastic team player who is self-motivated and has a genuine interest in the pharmacy sector.

What you'll do at work

Responsibilities will include:

Safely distributing prescriptions to customers Answering the phone to patients Responding to customer queries Cash handling and cash up Selling over the counter medicine with care and accuracy Working in a small team Ordering, receiving and managing stock in the dispensary Providing a professional services Maintaining the professional appearance of the pharmacy

Comprehensive Customer Service Training:

During your Customer Service Practitioner Standard apprenticeship programme you will receive training both off and on the job. You will be required to attend online training as well as face to face within your workplace. You will learn the underpinning knowledge of Customer Service, you will use a wide range of skills whilst you complete your training. WEBS Training aim to build on the skills you already have so you reach your full potential both personally and professionally.

Training will be provided in all areas of Customer Service Level 2 to ensure you are capable of providing support and guidance to the team.


If you have already achieved GCSE maths and English at Grade 4/C or above or have equivalent qualification you will be exempt from undertaking Functional Skills, however English and maths support will be provided for all apprentices throughout the length of their programme.

Career Progression and Opportunities:

This role offers opportunities to advance to an Advanced at Level 3, along with increased responsibilities.

Desired Skills and Personal Qualities:

Communication skills Attention to detail Organisation skills Customer care skills Administrative skills Team working Non judgemental Patience

Qualifications

GCSE or equivalent in English (Grade C/4) - desirable GCSE or equivalent in Maths (Grade C/4) - desirable

About the Employer:

Located within Cambridge Avenue Medical Centre, Cambridge Avenue, Scunthorpe, DN16 3LG, we are dedicated to providing convenient access to quality healthcare. We provide a wide range of innovative, high quality services and products to meet the needs of our customers. We believe in support our customers and empowering them to make decisions about their health and wellbeing by providing expert advice and information. We provide a range of private and NHS services. Our pharmacy is well equipped to provide health care services with specially designed consultation room and highly trained staff.

Address: Cambridge Avenue Medical Centre, Cambridge Avenue, Scunthorpe, DN16 3LG

Pay:

7.55 per hour 35 hours a week

Schedule:

Monday - Saturday, Rota working 5 out of 7 days. open 8am-6.30pm

Work Location:

Workplace