Job Description

Apprentice Project Coordinator (Admin Support)

Location:

Hull, UK

Company:

Harro Group

About Us

Harro Group is a market leader in the design, manufacture, and supply of pumps, pumping systems, and bespoke pump projects. We are a dynamic and growing company based in Hull, known for delivering high-quality engineering solutions.

We are now looking for an

Apprentice Project Coordinator (Admin Support)

to join our Projects and Operations team. This is an excellent opportunity for someone starting out in their career who wants to develop valuable office, administration, and customer service skills while working in a supportive and professional environment.

As an Apprentice Project Coordinator (Admin Support), you will provide vital assistance to our Projects and Operations team. You'll learn how to support the planning and administration of engineering projects, gaining hands-on experience across a range of administrative and customer-focused tasks. Training and guidance will be provided throughout your apprenticeship.

Key Responsibilities

Be the first point of contact for all incoming telephone calls to the company Support customer communication, ensuring clear and consistent responses Assist in taking call-out jobs, loading them onto the system, and preparing job cards for customers Help maintain accurate and up-to-date project documentation and records Support in producing Operation & Maintenance (O&M) manuals for completed projects Carry out general administrative duties such as booking hotels and processing details on the system Assist with internal communication between team members, clients, and stakeholders Handle day-to-day admin tasks such as emails, phone calls, and correspondence Follow company policies and procedures while supporting compliance requirements

Requirements

A genuine interest in developing a career in administration and project support Good organisational and time management skills Strong customer service focus and a friendly, professional manner Good written and verbal communication skills, with a willingness to learn Basic understanding of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) - training provided Ability to work independently as well as part of a team High attention to detail and accuracy Willingness to learn how to manage multiple tasks and prioritise effectively No previous office experience required -- full training will be provided

Benefits

Holiday:

20 days annual leave, increasing by 1 day per year of service up to 25 days, plus bank holidays

Birthday Leave:

An additional paid day off on your birthday

Lunch:

Free lunch provided daily

Pension:

Company pension scheme

Parking:

Free onsite parking

Discounts:

Access to Peakbox, providing deals and discounts at a wide range of retailers

Wellbeing:

Company Employee Assistance Programme
Job Types: Full-time, Apprenticeship

Pay: From 17,667.00 per year

Benefits:

Additional leave Canteen Casual dress Company pension Cycle to work scheme Discounted or free food Free parking Health & wellbeing programme On-site parking Store discount
Work Location: In person