Job Description

Company Overview:

Westminster Controls has been designing, installing and commissioning Building Management Control Systems (BMS) since 1982, one of the first dedicated BMS companies in the UK. Westminster works in a large range sectors of such as: Retail, Commercial, Education, Healthcare & the Pharmaceutical industries.

Westminster offers turnkey BMS solutions to clients, from project conception, design, development and installation; through to commissioning and subsequent maintenance. Westminster Controls Engineers' offer unbiased technical support and advice, utilising their knowledge and experience to provide the perfect solution.

:

You will be involved in supporting the Service Operations Manager and the administration team in successfully delivering our service projects and service works.

This role is not an IT based role, we are a very busy engineering maintenance department

Your role will involve but not limited to:

a) Organising, controlling and maintaining stock.

b) Sorting deliveries and keeping them organised within the stores - as well as keeping your stakeholders informed of their deliveries.

c) Developing and maintaining management systems.

d) Liaising with clients and engineers to order parts and spares on time.

e) Organising the delivery and tracking of equipment and products to customers

f) Organise the return of surplus or faulty goods to suppliers.

g) Answering the Telephones

h) Collating Service Reports and sending them to clients

i) Quoting from the Service Reports and sending them to clients

j) Creating invoices or applications on a monthly basis by working with the Service Operations Manager and accounts.

k) Engineer Planning by use of an Outlook Calendar

Our Business Administration Apprenticeship programme will support you in gaining experience across our business by providing you with the opportunity to work on many exciting projects across the UK.

We will support you with a tailored programme allowing you to progress within the company and to support the development of your potential. We will support this with the required training and mentoring by internal staff and external trainers who will help to teach you the art of Business Administration.

Key Criteria:

1. Keen to learn and progress within the company.

2. General and Personal management skills.

3. Ability to work both alone and as part of a team.

4. Time management and budgeting

Roles & Responsibilities:

1. Keen to learn and progress within the company.

a) As part of your apprenticeship, you will be spending part of your time learning new skills & technologies. You will need to learn to apply these skills within your role.

b) Part of your training will be on external courses with various suppliers across the country.

c) Part of your development will be working with our amazing team across all departments.

d) As your skills develop you will be able to progress within the company from an Apprentice Service Support Administrator to Qualified Administrator and potentially a move to other departments.

e) You will be given a good knowledge of Health & Safety legislation and company Policies & Procedures, and you will be expected to work safely within these guidelines.

2. General and Personal management skills.

a) General management skills including the ability to act with integrity, arrange personal workloads, use sound judgement, drive for results and focus on customer needs.

b) Ability to communicate and liaise with both customers and other employees within the company.

c) Ability to focus on site based customer requirements.

d) Must be able to work under own initiative.

e) Must be able to manage designated workloads.

f) Provide technical assistance to both customers and colleagues.

3. Ability to work both alone and as part of a team.

a) Ability to communicate and work with other employees

b) Be able to work under own initiative.

4. Time management and budgeting

a) Efficiently and accurately complete the tasks within the allocated timescales.

b) Ensure Time sheets are accurately recorded and presented to accounts on time.

5. Technical Knowledge and know how

a) Working knowledge of Microsoft Office.

b) Good I.T. Skills.

c) Good Telephone skills

Location:

Based within the Leeds office.

Practical requirements:

The role may involve: -

Flexible working

Competencies

Eager to learn and develop new skills Excellent IT skills Good time keeping and smart appearance

Required:

Flexible approach People skills Organisational skills A driving license or currently learning to drive would be a great benefit.
The role will start off on an apprentice pay rate slightly above the minimum rate

Job Types: Full-time, Permanent, Apprenticeship, Graduate

Pay: 8.00-12.71 per hour

Expected hours: 8.00 - 16.30 per week

Benefits:

Additional leave Company events Company pension Cycle to work scheme Free parking Health & wellbeing programme Life insurance On-site parking Private dental insurance Private medical insurance Sick pay
Ability to commute/relocate:

Leeds LS10 1PG: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have a driving license or are you currently learning to drive?
Have you any previous administration experience?

What interests you in becoming an Apprentice Service Support Administrator?
Education:

GCSE or equivalent (required)
Work authorisation:

United Kingdom (required)
Willingness to travel:

25% (preferred)
Work Location: In person