Job Description

- Apprentice Telecoms Engineer

The Opportunity

Our client is recruiting for a

Apprentice Telecoms Engineer

to join their team in

Southampton SO15.

The

Level 3 Information Communication Technician

apprenticeship programme that we are offering

,

will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.

The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way!

The Position

Job Title:

Apprentice Telecoms Engineer

Apprenticeship Course:

Level 3 Information Communication Technician

Apprenticeship Duration:

13 months + 3 months EPA

Location:

Southampton SO15

Working Hours:

Monday to Friday 8:30am - 5.30pm

Salary:

17,667

Role and Responsibilities:

Install, configure, and test telecommunications equipment such as routers,

switches, voice systems, fibre optics, wireless network and CCTV.

Set up customer premises equipment, ensuring all services are functioning as

required.

Perform on-site surveys to assess installation requirements.

Diagnose and repair faults in telecoms equipment, including hardware failures

and network issues.

Conduct routine maintenance and preventive checks on telecom systems to

ensure optimal performance.

Respond to service outages, ensuring timely restoration of services.

Provide clear and professional communication with customers regarding

installation and service issues.

Offer technical support and guidance to customers, ensuring they understand

how to use the equipment and services.

Address customer concerns and escalate issues to higher-level support when

necessary.

Maintain accurate records of all installations, maintenance, and repair work

completed.

Update post-installation reports on any work completed, issues resolved,

ongoing concerns and anything outstanding.

Requirements

Driving License (21 and over for insurance purposes)

Eligibility Criteria

Individuals must have a valid and eligible residency status to apply for this role.

About ITP

We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we're plugging the UK's digital skills gap to provide a workforce for the future.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage.

The ITP are working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.

Job Types: Full-time, Apprenticeship

Pay: From 17,667.00 per year

Work Location: In person