Job Description

Job Overview

We are seeking a dynamic and enthusiastic Arcade Manager to oversee daily operations at our entertainment centre. The ideal candidate will be responsible for ensuring an exceptional guest experience and maintaining the overall organisation of the arcade. Must be over 18 due to gambling laws

Duties

Supervise and coordinate the daily activities of the arcade, ensuring smooth operations and high standards of guest service Manage staff schedules, provide training, and motivate team members to deliver outstanding customer experiences Oversee maintenance and safety checks of arcade machines and equipment, ensuring all are in excellent working condition Handle guest enquiries, resolve issues promptly, and ensure guests leave with a positive impression Maintain cleanliness and organisation within the arcade area to comply with health and safety regulations Follow all gambling policies , training will be given

Qualifications

Proven experience in management within the hospitality or entertainment industry is highly desirable but not essential Strong organisational skills with the ability to multitask effectively in a busy environment Excellent guest service skills with a friendly and approachable demeanour Ability to lead and motivate a team, fostering a positive working atmosphere Good communication skills, both verbal and written Knowledge of arcade equipment maintenance is advantageous but not essential; training will be provided Flexibility to work during peak hours, including weekends and evenings as required
This role offers an engaging work environment where leadership qualities and a passion for hospitality are valued. The successful candidate will play a key part in creating memorable experiences for our guests while ensuring the efficient running of our arcade.

Job Type: Part-time

Pay: Up to 12.86 per hour

Expected hours: 20 - 30 per week

Work Location: In person