Job Description

Here at Playnation Haggerston we are currently recruiting

seasonal full-time Arcade Supervisors

to join our team for the

2026 season

. As an Arcade Supervisor, you will play a key role in the day-to-day running of the arcade. You will be outgoing, friendly, approachable and confident, with a strong passion for customer service and team leadership. You will lead by example on shift, ensuring high standards are maintained at all times and that every guest leaves having had a positive experience.

Key Responsibilities:

Supervising the daily operation of the arcade during your shift Leading shifts and supporting, motivating and guiding team members Delivering excellent customer service and handling customer queries and complaints professionally Taking initiative to resolve issues quickly and effectively Managing conflict resolution calmly and fairly with both guests and staff Handling and being responsible for a small cash float, including basic cash handling and reconciliation Ensuring arcade machines and areas are kept clean, safe and presentable Supporting training of new team members where required Adhering to company policies, health & safety procedures and licensing regulations

Job will start on 6th March 2026 when park opens.

About You:

Confident, reliable and punctual Comfortable taking responsibility and making decisions during shifts Strong communication and leadership skills Able to remain calm under pressure in a fast-paced environment Flexible to work varied shift patterns, including evenings, weekends and busy periods
Job Types: Full-time, Fixed term contract
Contract length: 9 months

Pay: From 12.21 per hour

Expected hours: 35 - 40 per week

Benefits:

Employee discount On-site parking
Work Location: In person