Job Description

Job Details:
Job Reference: HCC622918
Salary Range: 25,186 - 26,244 per annum
Work Location: Hampshire Record Office, Winchester
Hours per week: 15 - 21
Contract Type: Permanent
Closing Date: 5 January 2026
Interview Date: 15 January 2026
Do you love history and want to help others with their history research?
Would you like an active, multi-faceted role, working in a busy customer environment?
Hampshire Archives has an exciting opportunity for an Archives Assistant to join our Team based in Winchester.
The Role:
To provide a high-quality customer service for users of archives whilst ensuring high standards of care and stewardship.
What you'll do:
As part of our busy team, you will advise customers by phone, email, and in person to help them find the information they seek. You will work flexibly across several task areas including: helping to run the public search room; retrieving documents from our strongrooms; conducting research; and helping visitors at reception.
What we're looking for:
The successful person will have a good general education and be able to illustrate in their application the following skills criteria:

• Excellent interpersonal skills, ideally with customer service experience
• Good communication skills, both oral and written
• Ability to work consistently under pressure
• Ability to work well as a team member by supporting colleagues and developing good working relationships
• A methodical approach to work and good attention to detail
• Proficiency with IT systems
• A level of fitness that will enable you to fulfil the physical aspects of the role

Working hours at Hampshire Record Office in Winchester will be Tuesday, Wednesday, Thursday. You will also be required for occasional Saturday working (usually 1 per year).
Why join us?
Our includes details of holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts.
We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles.
Additional Information:
Archives Assistant
Contact Details for an Informal Discussion:
Jane Harris, Customer and Archives Manager on
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Skills Required