Job Description

Job Title:

Area Manager

Location:

Chorley (with travel to multiple services across the North West)

Contract Type:

Permanent

Hours:

40 hours per week

Salary:

upto 64,000

Performance Bonus:

Up to 6000 per annum based on KPIs.

Please note we are not offering sponsorship, nor can we offer transfer of sponsorship.

About the Role

We are seeking a highly skilled and dynamic

Area Manager

to lead and oversee a portfolio of Residential and Supported Living services for adults with learning disabilities, autism, and complex needs.

This role is perfect for someone with a strong operational background who thrives on driving excellence, embedding a positive culture, and ensuring compliance with CQC standards across multiple services. You will provide strategic leadership, business insight, and hands-on operational management to support Registered Managers and deliver outstanding outcomes for the people we support.

Our Mission

We are committed to delivering high-quality, community-based Residential and Supported Living services for adults with learning disabilities, autism, and/or mental health needs.
Our aim is simple: to support people to live fulfilling lives, reach their full potential, and improve their health and wellbeing.

Our Values

Integrity - We do the right thing, even when no one is watching.
Accountability - We take ownership of our actions and outcomes.
Respect - We celebrate individuality and diversity.
Passion - We love what we do and let it shine through.
Nurture - We believe in growth, for the people we support and for each other.

What You'll Be Doing

In this role, you will:

Lead and oversee multiple services

, ensuring alignment with organisational strategy, vision, and values.

Maintain CQC compliance and inspection readiness

, supporting managers with audits, action plans, and governance reviews.

Drive service improvement

by analysing KPIs, incident data, and trends to deliver person-centred, outcome-focused care.

Manage budgets and resources

, ensuring financial efficiency while maintaining high-quality services.

Develop and grow services

by building relationships with commissioners, ICBs, and local authorities, and contributing to bids and tenders.

Oversee safe transitions

for new individuals, ensuring assessments, support plans, and risk management are in place.

Line manage and coach Registered Managers

, leading recruitment, retention, training, and HR escalations.

Provide crisis leadership

, participating in the on-call rota and managing escalations during emergencies.

Engage stakeholders

, acting as a key point of contact for commissioners, safeguarding boards, families, and regulators.

Promote safeguarding and risk management

, investigating incidents and ensuring a strong culture of safety and accountability.

What We're Looking For

Essential Experience

Proven experience managing multiple health and social care services. Strong track record of achieving "Good" or "Outstanding" CQC ratings. Skilled in auditing, KPI monitoring, and turnaround of underperforming services. Demonstrated ability to lead, coach, and develop Registered Managers and teams.

Qualifications

Level 5 Diploma in Leadership & Management for Adult Care (or equivalent). Strong business and financial acumen, with experience in budgets and growth strategies. Full UK driving licence (essential).

Personal Attributes

Passionate about high-quality, person-centred care. Resilient, adaptable, and solutions-focused. Organised, with excellent time management skills. Values-driven, with integrity and commitment to safeguarding. Inspirational leader and role model.

Desirable Skills

Tendering, bid writing, or contract negotiation experience. Knowledge of local commissioning priorities and market trends.

Benefits

Company pension scheme Private medical insurance Electric car scheme Death in service benefit Employee Assistance Programme (EAP) Blue Light Card eligibility

Schedule:

Monday to Friday (8-hour shifts) On-call participation

Location Requirement:

Must be able to reliably commute to Chorley and travel across services.

Job Types:

Full-time, Permanent

Job Types: Full-time, Permanent

Pay: Up to 70,000.00 per year

Ability to commute/relocate:

Euxton PR7: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have experience working with adults with complex LD and Autism?
Licence/Certification:

UK Driving Licence (required)
Work Location: In person