To lead, motivate, engage and develop the Store Operations Managers to achieve sales targets for the Area through the delivery of outstanding customer service and operational excellence within a compliant environment. Develop and implement tactical plans in line with Network strategy in order to stimulate growth and continuously expand market share within Edinburgh to Inverness area.
Key Skills:
Leading teams in multi-site management
Employee Management Systems
Management of Profit and Loss statements
Operational experience within a Trade or Retail environment
Ability to manage a diverse range of activities
Effective at planning and prioritising
Proven track record in achieving results
Skilled in effective communication
Extensive experience in a customer orientated environment
Complaint with Microsoft products
The ability and motivation to continually develop product and industry knowledge.
Full UK Driving License (to be hold for at least 1 year)
Key Accountabilities:
Deliver the network strategic sales plan to drive growth of B2B and B2C sales volume across your area ensuring your Store Operations Manager and Sales Assistant teams understand their local customer base, competitor activity in order to maximise sales opportunities
Identify and act upon opportunities to maximise sales whilst delivering margin within your area.
Utilisation of our Customer Relations Management tools to monitor & promote sales opportunities
Assist with new hire digital onboarding
Complete effective business reviews and store visits with Store Operations Managers
Encourage and lead participation in promotional activity to exceed area targets
Remain fully aware of competitor activity and deploy effective appropriate strategies to retain and improve market share in consultation with the Regional Controller/Divisional Manager
Manage all controllable costs, with particular emphasis on employee costs & inventory levels
Encourage and share best practice across the Region to deliver continual business improvements
Work within the PPG Way values and ensure the delivery of the Network strategy and its objectives
Key Stakeholders:
Trade Direct, EWI & Render, PC, Specification & Technical teams
Commercial Excellence
Operations Improvement & Training team
EHS
Human Resources
Marketing
Head Office support functions
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
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