Job Description

Jigsaw recovery project CIC: Area Manager

Jigsaw Recovery Project CIC are a North East of England provider of recovery focused supported living for people with complex support needs.

We are looking for an exceptional Area Manager to join our operations team. You will work alongside our Director of residential Services and the Compliance Officer. Working as part of an open minded, caring and thriving supported accommodation service to achieve the aims and objectives of the organisation.

As a member of the Senior Management Team, you'll be working at both an operational and strategic level with responsibility for the delivery of support, clinical, operational, and administrative functions. You will be responsible for leading a direct management team of two managers/team leaders and will hold main responsibility for our Supported Living Services.

You will work across North east England with services in: Gateshead, County Durham, and other areas to be developed. The role is office based, with frequent travel in the area and occasional travel to other areas to meet with colleagues and partners or attend meetings and training.

Benefits

Company pension. 28 days annual leave ( inclusive of Bank Holidays) Mileage Allowance Paid Personal development and training opportunities. Part of a forward thinking and thriving team. You will have a lap top, mobile phone. You will have access to an Employee Assistance Programme Via Bupa

Main responsibilities

As the Area Manager for the services in your area, you'll address key topics such as continuous improvement, performance management and measurement, complaints management and learning, business intelligence and analysis. We'll look to you to input into business planning, service improvement and to develop a performance and customer-focused culture, with a spotlight on service quality.

The ideal candidate

You will understand the impact of leadership on the quality of service we provide.

Have full knowledge and guidelines of the following: Ofsted regulations, children's act 1989, adults social care and a high level of understanding around safeguarding processes.

You must have a genuine desire to provide good quality services for people with complex needs who have faced multiple disadvantages; our service provides an opportunity to lessen the impact of those disadvantages.

Demonstrable experience of leading and managing people.

You will have excellent organisational, time management and change management skills working within a high paced environment.

You will have a can-do attitude and excellent problem-solving skills.

Experience of managing people and service across multiple sites and/or supported living services across a large geographical area. This will involve travel within the area during some parts of most weeks.

You will have a relevant professional Qualification at Level 5 or higher in Care or Management. Substantial experience at service manager level as a minimum in the health and social care sector with demonstrable transferrable skills.

Be able to meet the requirements of contractual services we deliver.

Ability to develop and manage relationships with key stakeholders, such as commissioners, NHS and Local Authority health care professionals, housing provider partners and our own internal development team

This role is subject to an Enhanced DBS check

If you are looking for job satisfaction in a rewarding organisation, working alongside like-minded people.

Job Types: Full-time, Permanent

Salary: 35,000.00 - 40,000.00 per annum

Benefits:

Casual dress Fuel Allowance Company events Company pension Cycle to work scheme Free or subsidised travel Referral programme Wellness programmes Work from home
Schedule:

Monday to Friday
Education:

Certificate of Higher Education (required)
Experience:

Care Managers: 2 years (required)
Willingness to travel:

Essential
Job Type: Full-time

Pay: 35,000.00-40,000.00 per year

Experience:

Care Managing: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Willingness to travel:

75% (required)
Work Location: In person