Job Description

Location: Shoreditch LondonWe are seeking a dynamic and experienced People Partner with a strong focus on performance management to join our team. This role is pivotal in ensuring the effective management of our workforce and delivering exceptional support to our operational teams and client.As a trusted advisor you will provide coaching to managers and ensure performance align with business objectives. You will be involved in recruitment campaigns, training, and people-related change processes, ensuring alignment with company goals and legal compliance. Frequent travel required.Key ResponsibilitiesRecruitment and Onboarding

• Develop and manage recruitment campaigns, including job advertisements, interviews, and candidate selection.
• Design and deliver induction programs to ensure new hires are fully integrated into the team.

Change Management

• Lead on-site team transitions or restructuring projects in response to client or operational needs.
• Collaborate with HR and operations teams to ensure smooth and compliant change processes.

HR and People Management Support

• Provide guidance and support to operational teams on complex HR cases, including disciplinary actions, grievances, and conflict resolution.
• Ensure compliance with employment laws and company policies in all HR matters.

• Reporting and Client Communication

• Prepare and deliver reports to client and the senior team on workforce metrics, recruitment progress, training outcomes, and performance trends.
• Act as a key point of contact for all people-related matters, ensuring timely and effective communication.

• Qualifications and Skills

• Proven experience in recruitment, training, performance management, and HR support.
• Strong understanding of employment laws and HR best practices.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to manage multiple priorities and work under pressure.
• Proficient in using HR and training software platforms.
• Experience in a facilities management or operational environment (desirable).
• CIPD Level 5

Why Join Us?We offer a supportive and inclusive work environment, opportunities for professional growth, and the chance to make a real impact within a fast-paced and growing company.Excellerate Services Group is a thriving, dynamic place to work.Our aim is simple; to deliver technology-led and quality-driven cleaning and security services for our clients across the UK and Ireland.

Excellerate Services