Job Description

CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide.
Overall Mission
As an expert in Cold Chain management, warehousing, distribution and aviation compliance and security, his/her role is to provide guidance, instruction, direction, and leadership to the UK teams and in particular to the warehouse, distribution and cold chain teams for whom he/she is responsible.
He/she ensures that the facility is well managed and maintained in accordance with Company Standard Operating Procedures, Good Distribution Practice guidelines , Cold Chain best practices and regulations.
Main Contribution

Cold chain and QualityKey contact in the UK for all subjects / topics related to the Cold Chain Management Support the sales force in its business development initiatives Support the GDP - Responsible Person in cold chain activities Participate in the RFQs and questionnaires on his/her field of expertise Participate in selection of equipment and implementation of new systems. Assist in product recalls/returns Understand proper control and monitoring of the storage/conditioning areas - lead temp mapping exercises, write protocols and reports Keep monitoring equipment calibrated and serviced Complete investigations and CAPAs in a timely manner Ability to interrogate logger data to fully explain root causes of temperature excursions Manager of the day to day operations on site : Receipt of shipments in accordance with CRYOPDP procedures and regulations. Oversee Stock control including periodic cycle counts of product and packaging material. Recording and data entering all information regarding temp controlled packaging. Communication with the logistics coordinators via TMS system, email and phone Evaluate subcontractors following proper process Ensure all staff are appropriately trained and records updated Accountable for Quality & Safety requirements Ensure warehouses and practices meet all required regulatory standards. Ensure that all refrigeration units are functioning properly via monitoring systems.Ensure all orders are prepared in accordance with client's needs and CRYOPDP regulations. Participate in and manage internal and external audits. Ensure good documentation practice throughout the department Ensure cost-effective management of supplies.


Warehouse and TransportLead and manage the UK Warehouse and Transport teams to deliver service excellence in line with the quality/regulatory requirements and the budget targets Ensure all Warehouse and Transport personnel adhere to CRYOPDP Employee policies, Internal Quality Processes and Standard Operating Procedures (SOPs) and UK regulations as prescribed by CAA, VOSA & HSE & MHRA (GDP). Understand the change control process in line with CRYOPDP quality team Ensure all Health & Safety risk assessments involving UK warehousing are continually evaluated, processes and procedures updated to ensure all risks are mitigated. Ensure the cost efficiencies of this scope : continuous UK route & trunker optimisation, fuel efficiencies and costs using telematics and driver training, fleet costs including maintenance, repairs and consumables, optimisation of the use of in house and subcontracted transport teams. Maintain positive and productive relationships with all CRYOPDP offices and departments to ensure service excellence and patient centric approach. Support CRYOPDP commercial teams in identifying, analyzing, developing and delivering UK Network capable of delivering service excellence in line with budget requirements.


Security (SSR)Ensure the site is secure and all security protocols are followed Control all hard copy & digital personnel files ensuring they're up to date Issue relevant training to keep the company compliant Conduct weekly S.S.R. checks highlighting and combating deficiencies Control of the building security system Sole control over the sites security plan In the event of a CAA/DFT audit be able to produce the security plan with 30 mins Random security audits to ensure employees remain compliant


Health and Safety (HSE)
Ensure all Health & Safety risk assessments involving UK warehousing, transport and the site are continually evaluated, processes and procedures updated to ensure all risks are mitigated.Implement H&S to ISO 45001 standards Communication on matters pertaining to H&S Outline training requirements Ensure regulatory compliance, HSWA, COSHH, LOLER, DSEAR, etc RIDDOR Perform internal investigations Manage Risk and Risk Assessments Ensure Facilities & Statutory Inspection Compliance

Location
Feltham, UK
Interface
Internal
International operations
Customer experience teams
HR
Compliance and Quality
Cold Chain
Warehouse
Transport Team/planners & Drivers
External
Customers
Suppliers
Government agencies
Security Managers

Required Skills
5 years (minimum) experience in temperature-controlled logistics with a heavy focus on Managing Operations , Experience in the Pharmaceutical industry is preferred
Fluent in written and spoken English

Specific Experience & Knowledge Required
Interpersonal skills ("Essential")Good Distribution Practices experience in Clinical Trials Logistics Experience in Quality Assurance in internal audits for ISO 9001/2015 and GDP Excellent analytical, organizational, and communication skills Operational performance knowledge Negotiation skills Good in Project ManagementGood use of standard Microsoft & Google packages, especially Excel / sheets Experience in cross-functional roles with a requirement to remain independent and impartial and focus on company objectives Expertise in cold chain management Understanding of temperature controlled packaging Team player able to work closely with procurement, operations, and transport teams internally as well as with external stakeholders

An exceptionally good listener, and communicator with the ability to explain the bigger picture and company objectives to vendorsA dynamic leader who can energize work teams to learn and apply new skills as per business needs Multitasking - the ability to work and deliver multiple projects at the same time Strong Decision means capabilities Critical thinking skills, creative and innovative solutions to internal and external client needs Strong industry and company business knowledge Obsession for high level of Quality of Service towards Customer's needs * Analytical qualities combined with operational performance knowledge