Job Description

Collaborate with internal teams and retail partners to create and execute strategies that drive traffic and conversion while maintaining brand values. Ensure effective execution of the commercial strategy by managing product presentations, inventory, and visual merchandising. Collaborate with the central teams to ensure operational processes are followed, including inventory management and store maintenance. Lead, coach, and develop POS management teams, ensuring that they have the skills and resources to meet business objectives. Foster a culture of accountability, teamwork, and high performance. Conduct regular performance reviews, setting clear goals and providing feedback based on KPIs and operational success. Build a talent pipeline, identifying key roles and providing training and development opportunities for team members. Ensure that POS management teams adhere to company policies and maintain high standards of customer service, with a focus on consumer recruitment and retention strategies. WHAT YOU WILL NEED TO BE SUCCESFUL IN THIS ROLE: Strong leadership capabilities, with a proven ability to inspire and develop high-performing teams. Experience in retail management, with a focus on sales, service, and team leadership. Strong business acumen and the ability to interpret sales data and adjust strategies accordingly. Excellent communication and interpersonal skills to manage relationships with internal and external stakeholders. A passion for delivering exceptional customer service and driving business results. Ability to travel across the area and work flexible hours, including evenings and weekends. Minimum of 5 years of experience in retail management, with a strong background in sales, service, and team development. Proven experience managing large teams, multi-site operations, and driving performance. A track record of delivering results through strategic planning and execution. Strong organisational skills and ability to manage multiple priorities. A background in business, retail management, or a related field is preferred.

Skills Required