Area Support Manager
12-Month Fixed Term Contract - Starting 1 June 2026
Location: Home-based with extensive travel
Region: Tayside & Perthshire
Salary: Up to 40,000 DOE
Hours: Monday-Friday, up to 40 hours per week
Closing Date for applications 30th January 2026subject to change
About the Role
Here at IVC Evidensia, we continue to grow our business and invest significantly in the infrastructure that underpins our local teams. We are looking for an Area Support Manager to work closely with the Area Director across West & South Aberdeenshire, Angus, Dundee, Perthshire, Fife & Stirling.
This is a key role acting as the bridge between our practices and the wider IVC Evidensia network. You will be a trusted partner to practice leaders, providing hands-on support, coaching and practical solutions that improve performance, wellbeing and the overall client experience.
Key ResponsibilitiesDevelop close working relationships with practice leaders and act as the go-to person for troubleshooting across the area
Maintain regular contact with practices to ensure teams feel supported and connected to the wider IVC Evidensia network
Support the integration of new acquisitions into the area, including staff onboarding
Work with the Area Director to identify better ways of working that improve team wellbeing and operational efficiency
Organise area meetings, including preparation and distribution of agendas, materials and minutes, ensuring actions are completed
Support practices in the effective use of dashboards and reporting suites, analysing financial and non-financial performance
Identify trends, areas of underperformance and opportunities for growth
Provide targeted support to underperforming sites and help implement agreed business plan changes
Ensure practices adhere to leadership and performance frameworks
Provide general administrative support including financial administration, HR and recruitment support, performance management and H&S audits
About You
You will be an experienced and confident professional who thrives in a multi-site environment and enjoys supporting leaders through change.
Essential requirements:
Minimum of 2 years' experience in coaching and mentoring, proven ability to motivate, support and inspire leaders and senior colleagues, strong understanding of key financial KPIs with the ability to implement tactical responses to improve performance, excellent people and communication skills, with the ability to influence and collaborate across diverse teams, confidence to challenge the status quo where appropriate, knowledge of Merlin practice management and Dayforce systems, full and valid UK driving licence. Desirable: Broad healthcare knowledge (beneficial but not essential)
About Us
IVC Evidensia has grown to become the UK's largest veterinary group. Our commitment to local leadership and clinical freedom is supported by strong central expertise and infrastructure. This role is integral to ensuring our practices are empowered, supported and well-positioned for continued growth.
Work-life balance26 days excluding bank holidays
WellbeingPrivate medical insurance
Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
Cycle to Work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
DevelopmentLearning and development opportunities via the IVC Evidensia Academy
AdditionalPawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
Pension - 5% Employee/3% Employer
Discounted staff pet care
Car allowance of 375 per month or a company car
Up to 40,000 DOE
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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