Job Description

Art Director - Social
We're looking for an Art Director to lead the creative vision and direction of Harrods' social media channels, delivering innovative and engaging content that reflects our iconic luxury brand. Please attach your portfolio as a PDF document where possible to be considered.
About the Role
As Art Director, you'll spearhead creative strategy across social platforms, ensuring all content is both trend-led and brand-aligned. You'll bring bold ideas to life, inspiring and guiding your team to deliver work that captures attention, builds engagement, and enhances Harrods' global presence.
Key responsibilities include:

• Leading the creative vision and strategy across all Harrods social platforms, including Instagram, TikTok, Facebook, and emerging channels.
• Developing innovative, luxury-led campaigns that drive engagement, loyalty, and audience growth.
• Collaborating with social, content, marketing, and PR teams to align messaging and objectives.
• Inspiring and guiding a creative team of designers, videographers, copywriters, and external partners.
• Monitoring performance and trends to continually refine and evolve creative output.

Depending on your role, you may be fully on-site or have a mix of on-site and home working - this is what we refer to as 'Hybrid'. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.
Please see our policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.
About You
You will be a visionary creative with proven experience in shaping and delivering impactful social campaigns. Comfortable working in a fast-paced environment, you will combine bold storytelling with strategic thinking to create content that is both beautiful and effective. You'll be confident leading a team, collaborating across functions, and presenting ideas that influence at the highest levels. Above all, you'll bring passion for luxury, innovation, and digital creativity.
To succeed in this role, you'll need:

• A strong portfolio of social-first creative campaigns within luxury, fashion, or lifestyle.
• Proven experience leading creative teams and delivering cross-platform content.
• Deep understanding of social trends, platforms, and performance metrics.

About Us
Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Additional Information:
Time Type: Permanent
Department: Creative Operations (Ben Turner)

Skills Required