Job Description

*The closing date for this position is the 10th November 2025*
Arts Attendant
Lisburn BT27
Temporary (Approx 24 weeks)
13.26 per hour
17.5 hours per week
Main Purpose
The post holder acts as a front-line point of contact for the patrons of the Council's Arts Service, based at ISLAND Arts Centre and assists with the day-to-day running of the Arts Service, as required. Operationally, the Arts Attendant is directly responsible to the Arts Administration Coordinator but at times may report to the person acting as Duty Officer of the venue where they are working on any issues of building maintenance e.g. heating, lighting, security, hygiene.
The post holder may assume additional duties relevant to the post as reasonably determined by the Arts Administration Coordinator to address changing business needs or requirements which shall include participation in the interchange of duties to cover breaks, annual leave and other absences.
Main Roles and Responsibilities * To undertake a range of Front of House duties in accordance with the Council's Customer Care standards, including the operation of the Arts Centre's telephone system; ensuring all calls are correctly dealt with and that all messages received, are recorded and delivered. To check deliveries, sign and take receipt of goods for the Arts Service, as necessary.

• To undertake a range of duties in relation to the selling of tickets for the Arts Service when required, including cash reconciliation and the conveyance and collection of monies and other valuables to and from secure safes on or off site.
• To assist staff, performers and patrons at Arts Service performances and events, immediately reporting any unusual situation that may indicate danger to patrons at such events or the property of Lisburn City Council; to include the completion of relevant incident forms, as required,
• To assist with the general security of ISLAND Arts Centre and its associated storage premises, including the locking and un-locking of these facilities. This includes checking that all lights have been extinguished, bins have been emptied and that such premises are secure, as necessary before leaving.
• To undertake the setting up of rooms at ISLAND Arts Centre or other location for usage by Arts Service patrons / staff and to offer such patrons / staff relevant assistance at these locations, when required.
• To assist in the collection, set-up and return of exhibitions at ISLAND Arts Centre or any other location, as and when required. To assist with the Get-in, Fit-up and Get-out of all relevant events in the Studio Theatre and ISLAND Hall, when required.
• To undertake the preparation and distribution of promotional materials relating to the Arts Service and set up publicity displays and signs for the Arts Service. Responsible for the collection of art materials and taking stock inventory as required.
• To ensure that ISLAND Arts Centre and its surrounding areas are kept free from obstruction and debris by carrying out a full range of care-taking duties, including cleaning and maintenance duties, as and when required.
• Ensure all Health and Safety legislation, published relevant guidelines and Council Health & Safety policies and procedures are compiled within relation to the services and activities within the facility. To be aware of Normal Operating Procedures, Emergency Action Plans and all Risk Assessments as applicable to the Arts Service.

Essential Criteria:
(Please note that Platinum Recruitment NI Ltd require original certificates as proof of all qualifications listed on CV)
QUALIFICATIONS * - Five GCSE passes at Grade A-C, NVQ Level 2 or equivalent, in a related discipline.
EXPERIENCE
1.2 - A minimum of one years' employment experience gained within an Events and / or Customer Service Environment.
Where applicants do not hold the qualifications as outlined in 1.1 above, they must demonstrate a minimum of three years' experience as outlined in 1.2 above.
It is essential that applicants hold a full (i.e. not provisional) and current UK driving licence and access to a car or * have access to a means of transport which would enable the applicant to carry out the duties of the post. *
Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). Platinum Recruitment NI Ltd adheres to all current employment legislation.
Please note only those candidates shortlisted may be contacted.

Skills Required