Job Description

The Role:
As an Assessor at Posturite, you'll play a key role in our Assessment Service team, providing expert workstation assessments our clients. You'll work closely with individuals--many of whom experience pain or discomfort--to evaluate their workstation setup and recommend tailored solutions to improve their comfort and productivity.
This is a field-based role with a mix of in-person and virtual assessments. Some days will involve traveling between client sites for face-to-face assessments, while others will be home-based, conducting virtual assessments. You'll also be responsible for setting up and configuring equipment, ensuring clients receive the best possible support.
As a primary point of contact for our clients, you'll have the opportunity to make a real difference in people's working lives, helping them work more comfortably and efficiently.
Key Responsibilities:

• Carry out effective DSE Workstation Assessments in person and virtually
• Write detailed reports recommending solutions
• Maintain a strong relationship with all accounts and build rapport with relevant contacts
• Identify opportunities for all divisions of Posturite through fact finding within appointments and subsequently liaising with Key & Account Managers
• Participate in exhibitions/ training
• Conduct chair set ups, desks, homeworker assessments, chair & desk repairs & assist with major installations as necessary
• Promote, where applicable, all new products and support methods of distribution to support revenue goals
• Attending client appointments on time
• Producing written reports to meet Posturite deadlines
• Achieve agreed KPI's
• Contribute actively to a successful and inspired Assessment Service team
• Respond positively and quickly to situations affecting achievement of deadlines
• Ensure that product knowledge is current and thorough
• Maintain an organized and time efficient work ethic
• Respond to workstation assessment requests and complete all subsequent documentation within SLA agreed timescales

What you'll bring:

• Organisation & planning ability
• Excellent customer service skills
• Ability to build and maintain relationships
• Accurate data entry & written skills
• IT & keyboard skills
• Flexibility & Proactivity
• 3 years in a customer related role
• Two A Levels with one a Grade C in a relevant science or PE
• GCSE Grade 4 or Equivalent in English and Maths

This role will be covering Glasgow, the west coast of Scotland, the Central Belt and the Borders.