Job Description

Annual salary: up to 45,000.00
Asset Data and Insight Manager
Location: Milton Keynes
Salary: 45,000 per annum
Hours: 42.5 per week, Monday to Friday
Contract: Full-time, Permanent
The specialist housing provider, which employs more than 5,400 people across the UK, was ranked as the eighth overall best big company to work for in the prestigious best companies' league table for 2023.
Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities.
About the Role
You will be working with the Mears operational and commercial teams and our client Milton Keynes City Council to identify trends, patterns, and opportunities by gathering and analysing data from a variety of sources, including as internal systems, external tools, and market research. Collecting, analysing, and interpreting data from various sources to provide valuable insights and recommendations in relation to the maintenance of the councils Housing Revenue Account portfolio.
Key Responsibilities

• Work as part of the management team to advise and support delivery of local programmes and ensure continuous improvement based on evidence-led decision-making and recommendations
• Identify and collect relevant data from various sources, including internal systems, third-party tools, and market research in respect of service delivery performance, productivity, customer satisfaction and value for money
• Advise management on gaps in key data and make recommendations to improve the record-keeping or access to enable more informed decision making
• Undertake data analysts to identify trends, patterns, and opportunities to meet and exceed operational objectives including commercial and operational excellence
• Provide actionable insights and recommendations to stakeholders based on data analysis, helping them make informed decisions and drive business growth
• Effectively communicate complex analytical findings and insights to both technical and non-technical stakeholders through presentations, reports, and visualisations
• Produce contractual KPI/performance reports for external and internal stakeholders, as required

Key Criteria

• Asset management and/or related property area
• Data analysis and reporting
• Managing complex projects and initiatives
• Leading and/or delivering outstanding customer focused services
• Working with internal and external partners to deliver projects and initiatives
• Strong analytical and strategic thinking skills with the ability to translate data into actionable insights
• Ability to analyse complex data from multiple sources and make clear evidence-based recommendations
• Proficiency in data visualisation tools (Power BI or similar)
• Proficiency in data modelling and data manipulation.
• Working knowledge of property related issues
• Excellent communication and interpersonal skills to effectively collaborate with, and influence, diverse teams and present findings to senior leadership
• Ability to work effectively in a fast-paced, dynamic environment, managing multiple priorities and meeting deadlines.
• Ability to identify and mitigate risks

Benefits we can offer you:

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Company Vehicle and Fuel Card
• Access to EAP Counselling sessions

Apply below or to discuss your application further; contact: Laura Bourne (laura.bourne@mearsgroup.co.uk)
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Skills Required