Job Description

Overview

An exciting opportunity has arisen to work with

Eldon Housing

in our Asset and Facilities Management Team.

You will make significant contributions to the future direction of Eldon, adding value, ideas, inspiration and really drive forward our continued success. This is a fantastic opportunity to take forward an independent and sustainable organisation that puts tenants and key stakeholders and partners at the heart of everything that we do, supported by our excellent staff teams. We are recruiting for the following role:

This role willoversee the management and maintenance of multiple properties within the Eldon portfolio, managing the day to day repairs, maintenance and voids ensuring that all properties are safe, well-maintained, and compliant with relevant regulations. The postholder will lead and motivate the Core Asset & Facilities Team to provide a professional and robust Asset & Facilities Management Services, with a tenant focus.

We are looking for someone from a housing background, with strong knowledge of building maintenance, compliance, and health and safety regulations will be required, as well as leadership skills. A relevant professional qualification (e.g., RICS, IWFM, NEBOSH, IOSH), or the willingness to undergo a relevant qualification is an added bonus, along with experience in managing social housing or supported living properties.

Responsibilities

To oversee the management and maintenance of multiple properties within the Eldon portfolio, ensuring that all properties are safe, well-maintained, and compliant with relevant regulations.

To lead and motivate the Core Facilities Team to provide a professional and robust Facilities Management Service.

To demonstrate strong visible leadership, technical knowledge, and the ability to work collaboratively with internal teams, contractors, and external stakeholders.

To oversee the void management process, ensuring timely turnaround and minimising void loss.

To manage planned and responsive repairs and maintenance efficiently, ensuring value for money.

To ensure all properties comply with statutory regulations, industry best practices, and internal policies.

To manage the Eldon property budget effectively, monitoring expenditure and identifying cost-saving opportunities.

To serve as the main point of contact for tenant queries and maintenance concerns, ensuring quick and effective resolution.

To report regularly to the Head of Assets and Facilities Management on key operational matters, including budget management, compliance, and team performance.

Requirements

Essential skills and experience:

Previous experience of working in a Housing Association in a similar role.

Strong knowledge of building maintenance, compliance, and health and safety regulations.

Experience managing budgets, contracts, and service providers.

Excellent problem-solving skills and ability to handle maintenance issues efficiently.

Strong leadership and team management abilities.

Good communication and negotiation skills, with the ability to liaise effectively with a range of stakeholders.

IT literate, with experience using property management or maintenance software, and MS Office.

Full driving licence and own vehicle

Desirable:

Relevant professional qualification (e.g., RICS, IWFM, NEBOSH, IOSH), or the willingness to undergo a relevant qualification.

Experience in managing social housing or supported living properties.

Project management experience related to property refurbishments and improvements.

Closing date: 18th July 2025

Full job descriptions available on request

In the first instance, please submit an up-to-date CV to hr@eldonhousing.co.uk.

Upon receipt of a CV, long-listed candidates will then be invited to complete an application form, detailing full employment history and suitability for the role.

Strictly no contact from recruitment agencies or media sales

An Enhanced Disclosure and Barring Service check will be required.

Eldon Housing is committed to Equality & Diversity

We will process your data for recruitment purposes only.

Eldon Housing Association - Passionate - Professional - Caring

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Job Type: Full-time

Pay: 49,999.00-50,000.00 per year

Benefits:

Company events Free parking Life insurance On-site parking Sick pay
Schedule:

Monday to Friday
Work Location: Hybrid remote in Surrey CR0 1HA

Application deadline: 18/07/2025
Expected start date: 18/09/2025