Job Description

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.
If you're ready to make a real difference, we'd love to hear from you!
Brief Description
12 Month Fixed Term opportunity for a Assistant Analyst (Energy Bureau) to join the Shared Services team who deliver a range of specialist processes that directly influence the performance, as well as the experience of our customers and suppliers at Network Rail. These services include payroll, accounts, finance, controls and compliance, reporting, recruitment, and helpdesk support.
About the role (External)
Assistant Analyst (Energy Bureau)
Salary: 26,936 per annum (band 5)
Closing date: Friday 14th November 2025 - Late applications will not be accepted.
Contract: 12 Month Fixed Term Contract
Location: This role is based in Milton Keynes and requires 3 days per week in the office - for this role you need to live within 75 minutes of The Quadrant in Milton Keynes.
This role is centered on providing administrative support, with a strong focus on reconciling utility invoice payments and maintaining accurate records across energy-related processes.
As a valued member of the Energy Bureau team, you'll assist with a range of core administrative functions, including:

• Information management
• Tenant billing
• Utility off-charging
• Invoice validation
• Query resolution

Success in this role requires strong problem-solving skills, particularly when addressing discrepancies or resolving issues as they arise.
Proficiency in Microsoft Excel is essential, including the ability to create and work with VBA macros.
Main Responsibilities

• Validate utility invoices (electricity, gas, and water) and manage supplier billing queries
• Create and maintain tenant billing records and invoices
• Raise purchase orders and ensure prompt payment of invoices to suppliers
• Generate bills for external customers which receive utility supplies from Network Rail through the off-charging process
• Resolve queries from customers, both internal and external to Network Rail
• Upload data and documents and make changes to the Energy Link database
• Undertake the monitoring, measuring, analysis and reporting of energy usage
• Support the development and continuous improvement of processes and services

What would the Ideal Candidate have?

• Experience of utility invoicing from either a supply or customer environment
• Demonstrates effective customer service experience, with the ability to manage queries confidently and professionally
• Proficient in Microsoft Excel, including the creation and use of VBA macros
• Has a solid understanding of invoice creation and experience within the utility industry
• Possesses strong communication and analytical skills, with the ability to present information clearly and appropriately
• Experienced in extracting and reporting data from multiple sources, including databases

What could set you apart when applying?

• Previous experience in utilities management, accounts payable, financial processes, energy management or a bureau related role
• Creation of Standard Operating Procedures (SOPs)
• Experience with Systems Link/Energy Manager

Please see the job description attached for further information specific to the essential and desirable criteria for this role.
At Network Rail you will have a clear development path, access to training, and enjoy a range of employee benefits, such as up to 28 days annual leave, rail travel subsidies, a range of pension options, flexible and agile working arrangements, discounts on shopping, gym memberships and much more.
How to apply (External)
How to apply
Salary: 26,936 per annum (band 5)
Closing date: Friday 14th November 2025 - Late applications will not be accepted.
Location: This role is based in Milton Keynes and requires 3 days per week in the office - for this role you need to live within 75 minutes of The Quadrant in Milton Keynes.
Click apply now to apply.
You can visit for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application or contact the Resourcing Team who will happily assist (contact details below).
Below are some examples of adjustments we can make:
1. Changing a provision, practice or 'the way things are done' For example, we can give candidates extra time to complete online, tasks or interviews as needed.
2. Changing a physical feature of our workplace For example, office/room layout can be adapted to accommodate individual needs.
3. Providing extra equipment or assistance For example, we can provide sign language interpreters and support workers where needed. Alternative document formats can be made available.
There are lots of other adjustments we can consider - please just ask!
All offers of employment are conditional upon satisfactory completion of pre-employment checks.
If you would like to speak the Resourcing Team, please contact RSResourcing@networkrail.co.uk

Skills Required