Job Description

Job Overview

Queens Head of Stowmarket is a new relaxing eatery whilst keeping it's tradition as the town hub for social drinks and meeting friends. A welcoming place for all the family, our food mixes street fare with a sharing platter concept designed to encourage groups to meet, chat, relax and dine in a friendly atmosphere within the centre of town.

We are seeking a dedicated and experienced Assistant Manager to join our dynamic team. In this role, you will support the General Manager in overseeing daily operations, ensuring exceptional service, and maintaining high standards of food safety and quality. You will have the opportunity to come up with new promotional ideas and will be able to help shape the business. The ideal candidate will possess strong leadership skills, a background in, and a passion for the hospitality industry.

Responsibilities

Assist in managing daily restaurant operations to ensure a smooth and efficient service. Supervise and train front-of-house staff, fostering a positive team environment. Ensure compliance with food safety regulations and maintain high standards of hygiene. Help develop and implement operational policies and procedures to enhance efficiency. Monitor inventory levels and assist with ordering supplies as needed. Address customer inquiries and complaints promptly to ensure satisfaction. Collaborate with the Kitchen Manager in planning menus and special events. Conduct regular staff meetings to communicate expectations, updates, and feedback.

Requirements

Previous experience in a supervisory role within a restaurant or hotel environment is preferred. Strong knowledge of food safety practices and culinary techniques. Excellent leadership skills with the ability to motivate and manage a diverse team. Exceptional communication skills, both verbal and written. Ability to work in a fast-paced environment while maintaining attention to detail. Flexibility to work varied shifts, including evenings, weekends, and holidays as required. A passion for the hospitality industry and commitment to delivering outstanding customer service.
If you are ready to take the next step in your career within the vibrant world of restaurant management, we encourage you to apply for this exciting opportunity.

Job Types: Full-time, Part-time, Permanent

Pay: From 14.00 per hour

Additional pay:

Tips
Benefits:

Company pension Employee discount On-site parking
Schedule:

Day shift Every weekend Monday to Friday Night shift
Experience:

Hospitality: 4 years (preferred) Customer service: 4 years (preferred) Management: 2 years (required) Supervising: 2 years (required) Restaurant management: 2 years (required) Bar management: 3 years (required)
Licence/Certification:

Driving Licence (preferred) Personal Licence (required)
Work Location: In person