Job Description

The Company


Chandlers Building Supplies


Join our team at CRS Building supplies, a respected independent builders merchant serving the Southwest since 2005. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.


Were expanding our team at our Keynsham Branch and are looking for a dependable Assistant Branch Manager to help us continue delivering excellent service to our trade and retail customers.


The Role


We currently have an exciting opportunity for an Assistant Branch Manager in our Keynsham branch. In this role, you will support the day-to-day supervision of the branch team, drive improvements in the customer experience, and contribute to enhancing sales performance. Working closely with the Branch Manager, you will play a key part in maximising sales and profitability, while ensuring the efficient management of daily operations.


Responsibilities and Duties


Assisting customers on the trade counter and telephone as well as helping when needed to load.
Working with the Branch Manager on all aspects of branch development and customer service.
Stock replenishment from ordering materials to ensuring adequate stock levels.
Any other appropriate duties given by the Branch Manager.
Supervision of a team of colleagues.
Supporting the Branch Manager in the execution of the Sales plan for the branch.
Ensuring the safe and efficient management of daily operations.
Ensuring all branch activity is centered around the customer and ensuring they have the best possible experience.
Provide cover for the Branch Manager when required.


Qualifications and Attributes


Experience in a similar role
A customer-focused approach
Strong administration and organisational skills
Develop and maintain excellent relationships
Strong sales and negotiation skills
Confident communicator at all levels
Ability to build and maintain relationships
Approachable


The Hours


Week 1: Monday to Friday 07:00 - 17:00
Week 2: Monday to Friday 07:00 - 17:00 & alternate Saturdays, 08:00 - 12:00


What we Offer


At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits:


Competitive salary with overtime opportunities
Pension scheme and paid holidays
Supportive team and positive work environment
Career development and training
Staff discount on building materials
Bonuses
Employee assistance program
Perks Membership


If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at CRS Building supplies, apply now for the Assistant Branch Manager position. Join us in our mission to deliver excellence in the Builders Merchant Sector.


Work Location: In person