Job Description

Overview

We are seeking a dynamic and experienced

Branch Manager

to lead and oversee daily operations within our retail environment. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a proven track record in management and sales. This role offers an exciting opportunity to manage a motivated team, optimise store performance, and drive business growth. Multilingual or bilingual abilities are highly desirable to facilitate effective communication with diverse customer bases and staff.

Duties

Lead, motivate, and supervise the branch team to ensure high levels of customer service and operational efficiency Oversee daily store operations, including sales, merchandising, stock management, and administrative tasks Develop and implement strategies to achieve sales targets and improve overall branch performance Manage staffing schedules, conduct performance reviews, and support staff development programmes Maintain excellent phone etiquette when engaging with customers and suppliers Organise training sessions for team members on product knowledge, sales techniques, and organisational procedures Ensure compliance with health & safety regulations and company policies at all times Monitor inventory levels and coordinate stock replenishment to meet customer demand Foster a positive working environment that promotes teamwork, organisational skills, and organisational excellence

Experience

Proven management experience within retail or sales environments, ideally in retail management or merchandising roles Demonstrable supervisory experience with a focus on team management and leadership development Strong organisational skills with the ability to prioritise tasks effectively under pressure Excellent communication skills in both spoken and written English; multilingual or bilingual capabilities are advantageous Experience in sales management with a focus on achieving targets and driving revenue growth Administrative experience including reporting, budgeting, and staff scheduling Proficiency in using point-of-sale systems, inventory software, and basic office applications Previous experience in customer service roles demonstrating professionalism in phone etiquette and client relations
This position offers an engaging environment for motivated professionals eager to lead a successful team while contributing to the growth of our organisation.

Job Type: Full-time

Pay: From 10,000.00 per month

Benefits:

* Company pension