Job Description

: Assistant Branch Manager

Company description

Timber Services is one of the leading Timber Merchants in East Anglia. The business has been operating for over 20 years. Our core values include great customer service, providing value for money and speedy delivery.

The role:

We have a fantastic opportunity for an Assistant Branch Manager to join our team at our in Stowmarket, Ipswich, Norfolk.

The role:

As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations.

Key Responsibilities:

Serving customers and dealing with enquiries

Processing cash, card and online payments

Updating customer records in the company's database as required

Handling product returns and payment refund requests

Promoting products based on the company's directives

Arranging products on the shelves and on promotional displays

Unpacking and sorting new stock delivery

Managing product inventory at the store

Keeping the shop clean

End of day cashing up

Assisting the Branch Manager to profitably meet and exceed the branch sales targets

Managing the sales office, branch purchasing and stock control

Build and maintain relationships with new and existing trade and retail customers

Proficiency in using a point of sale system (POS) and inventory management software

Strong knowledge of MS Office suite

Knowledge of timber/construction materials

Ability to conduct effective sales

Excellent communication skills

Ability to work under pressure (Peak times)

Ability to work well with a team

Job Type: Full-time

Pay: 33,000.00 per year

Benefits:

Company pension On-site parking Store discount
Work Location: In person