Job Description

Your key responsibilities will include:

Provide support on contract and agreement matters, business operations and diagnostic output monitoring to the laboratory management team and members of the divisional office. Ensure Public Health Microbiology Network Managers and Laboratory Management receive appropriate contract management, business operations and diagnostic output monitoring support; this involves working closely with the Microbiology Network Managers and Laboratory Management Teams in the provision of appropriate information To support the production of contracts, activity reports, diagnostic outputs and business reporting and support the maintenance of a monitoring systems and agreements databases. Support ensuring those NHS contracts and reports submitted for review are compatible with the standard NHS contract clauses and strategic objectives and highlight issues including financial, safety and quality impacts. Provide information and support to the PHM Operations lead on all aspects of activity data including data collection and validation relating to regular outputs such as the regional activity indicators, and monitoring and analysis of such data.



Assist the Head of Operations in the establishment and maintenance of robust systems and processes for administration, risk management and business support across the division. Assist the Head of Operations lead in undertaking any necessary analysis of financial and management information in accordance with corporate policies and procedures. Comment on, propose changes and support in the implementation of policies and procedures used by the laboratory (in relation to Business Management). Support the monthly invoicing of NHS contracted work for NHS customers.



Respond to internal and external customer inquiries/ problems regarding invoicing. To keep up to date on developments within UKHSA and to identify and assess and inform the Public Health Microbiology Network Managers about developments in the NHS and Public Health Community. Assist in the development of business cases submitted to the PHM Divisional Office. Provide general administrative and financial support to the Laboratory Office.



Attend key operational meetings. Any other tasks commensurate with the grading and duties of this post. Provide the development of business intelligence to monitor Laboratory activity. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive.



The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Essential Criteria: Educated to degree level in relevant subject (e.g. Business, Finance, Economics, HR, Marketing) or equivalent level qualification or significant experience working in a business management role Experience of managing and motivating a team High levels of energy, initiative and persistence Must be able to prioritise own work effectively and be able to direct activities of others Strong computer literacy including the development and use of spreadsheet applications, databases and word-processing Good communication skills to people at all levels either on a one-to-one basis or to groups Good written communication skills e.g. ability to draft policy/procedure documents, write reports/presentations and business cases Dealing with documents and correspondence of a confidential and/or sensitive matter.



Numerate Good organisational skills and systematic approach to working Sound analytical skills and good judgment when providing opinion or advice to others. Strategic thinking ability to anticipate and resolve problems before they arise An understanding of and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, but also in relation to management systems Selection process details This vacancy is using Success Profiles and will assess your Behaviours, Strengths, Ability, Experience and Technical skills. Stage 1 - Application & Sift: You will be required to complete an application form. You will be assessed on the 13 essential criteria listed, and this will be in the form of a: Application form (Employer/ Activity history section on the application) Up to 1250-word Statement of Suitability This should outline how you consider your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.



The Application form and Statement of Suitability will be marked together. Longlisting: In the event of a large number of applications we will longlist into 3 piles of: Meets all essentialcriteria Meets some essential criteria Meets no essential criteria Piles Meets all essentialcriteriawill be moved through to the shortlisting stage. Shortlisting: In the event of a large number of applications we will shortlist on: Educated to degree level in relevant subject (e.g. Business, Finance, Economics, HR, Marketing) or equivalent level qualification or significant experience working in a business management role Please do not exceed1250 words.



We will not consider any words over and above this number. If you are successful at this stage, you will progress to an interview. Unfortunately, late applications will not be considered. Please note you will not be able to upload your CV.



You must complete the application form in as much detail as possible. Please do not email us your CV. Feedback will not be provided at this stage. Stage 2: Interview (success profiles) You will be invited to a (single) face to face interview.



In exceptional circumstances, we may be able to offer a remote interview. Behaviours, technical, experience, ability and strengths will be tested at interview. The Behaviour's tested during the interview stage will be: Changing and Improving (lead) Making Effective Decisions Working Together Delivering at Pace Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.



Location This role is being offered as office/lab based at our site in Birmingham. If based at one of our labs, you will be required to have a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance.



In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice. Eligibility Criteria Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). Security Clearance Level Requirement Successful candidates must pass a disclosure and barring security check.