Job Description

Role Vision

We are looking for a full-time Assistant Business Manager to join our growing team at our counter on the Selfridges London beauty floor. As the Assistant Business Manager, your mission is to support the Business Manager in overseeing and driving counter sales; creating counter-specific goals and strategies that lead to the achievement of retailer/market goals with an emphasis on building the Victoria Beckham Beauty brand through exceptional service and clienteling while coaching and developing productive Beauty Stylists.

Key responsibilities include achieving sales targets, executing counter strategies, and building strong client relationships.

You Will:

Partner with the Business Manager to lead and develop counter-specific sales plans. Analyse counter and competitive sales and provide the Business Manager with appropriate feedback and recommendations. Deliver requested reports accurately and on time. Support the Business Manager in developing seasonal strategies to drive business; setting and recording monthly, weekly, and daily counter-specific goals. Partner with the Business Manager to coach, train, and develop a team that delivers an exceptional luxury experience by creating a welcoming, personal and professional environment focused on clienteling. Collaborate with the Business Manager to develop the fragrance, artistry and service skills of Victoria Beckham Beauty Stylists, coaching them to create the complete Victoria Beckham look where individual beauty is amplified. Create and maintain a growth plan with each Stylist to sustain their individual development, ensuring they are utilizing education and development tools. Work with the Business Manager to create rotas and ensure team is adhering to all policies (grooming, T&A, etc) and KPIs. Uphold Victoria Beckham Beauty Image and Counter Hygiene standards. Meet or exceed personal productivity goals, UPT, AOV, and other assigned KPIs. Maintain exceptional relationships with the store team, buying office and VBB, collaborating creatively to build trust.

You Have:

3+ years in a previous Counter Manager or Assistant Counter Manager position. Proven coaching, training, and development skills. Effective goal setting, planning, and communication, relationship-building and strong problem-solving skills. Ability to manage multiple responsibilities and get 'buy-in" on goals and strategies in a fast-paced, demanding environment. Self-reliant and autonomous with the ability to make solid business decisions. Passionate about beauty, luxury, clienteling, and selling.
Job Types: Full-time, Permanent

Pay: 40,000.00-44,000.00 per year

Additional pay:

Commission pay
Benefits:

Employee discount Sick pay
Schedule:

Weekend availability
Experience:

Business management: 3 years (required) Beauty sales: 4 years (required)
Work Location: In person