Job Description

About the Role

We are looking for a friendly, reliable Cafe / Bar Assistant to join our daytime team at Tipsy Owl. This role focuses on delivering excellent customer service in a relaxed but professional cafe-bar environment.

You'll be part of a supportive team providing high-quality artisan tea and coffee, sweet treats, and light food service, while also assisting with bar service when required.

Most food preparation and heating is carried out in our kitchen by another member of staff, allowing this role to focus primarily on front-of-house service and drink quality.

Duties & Responsibilities

Preparing and serving artisan-style tea and coffee to a high standard

Serving cakes, sweet treats, and light food items

Ensuring food labelling, allergens, and hygiene standards are followed correctly

Providing friendly, attentive customer service at all times

Learning and preparing basic cocktails

Pouring pints and serving alcoholic drinks responsibly

Operating tills and handling cash accurately

Maintaining cleanliness and organisation of the bar and cafe area

Supporting colleagues during busy periods

Following all health & safety and licensing requirements

Experience & Skills

Previous experience in a cafe, bar, or hospitality environment is preferred

A genuine interest in quality coffee, tea, and customer service

Willingness to learn basic cocktails and bar service

Comfortable handling cash and using tills

Good communication skills and a positive attitude

Reliable, punctual, and well-presented

Ability to remain calm and professional during busy periods

Full training will be provided for the right candidate.

Job Types: Full-time, Permanent

Pay: 12.21-12.75 per hour

Expected hours: 40 per week

Benefits:

Company events Company pension Discounted or free food Employee discount Gym membership Store discount
Application question(s):

Are you available to work daytime shifts, including weekends? Can you reliably start early-morning or daytime shifts when required? Do you have cafe, bar, or hospitality experience? Are you confident making quality tea and coffee? Are you willing to learn basic cocktails and bar service? Can you pour pints correctly and serve alcohol responsibly? Do you have experience using tills and handling cash? Can you follow food hygiene and allergen procedures? Do you understand the importance of professional conduct? Are you reliable and punctual for scheduled shifts? Can you work calmly as part of a team when busy?
Work Location: In person