Job Description

Job Summary

We are seeking an experienced and motivated Assistant Cafe Manager to assist in the overseeing of the daily operation of our cafe. The ideal candidate will possess a strong background in hospitality and food production, with a passion for delivering exceptional customer service. As the Assistant Cafe Manager, you will assist the General Manager and lead a dedicated team, ensuring that all food preparation and service standards are met.

Assisting Duties Include:

Manage daily cafe operations, including barista/alcohol sales, staff management and customer service. Train, mentor and develop team members in culinary skills, customer service, and operational procedures. Create staff schedules to ensure adequate coverage during cafe hours while managing labour costs effectively. Implement marketing strategies to promote cafe offerings and enhance customer engagement. Maintain cleanliness and organisation of the cafe environment; ensuring compliance with health regulations. Handle customer inquiries and resolve any issues promptly to maintain high satisfaction levels. Oversee food preparation and presentation to ensure quality and compliance with health and safety regulations.

Requirements

Proven experience in a managerial role within the hospitality or food service industry. Strong leadership skills with the ability to motivate and manage a diverse team. Excellent communication skills, both verbal and written. Ability to work in a fast-paced environment while maintaining attention to detail. Familiarity with health and safety regulations related to food production. Previous experience in a cafe environment is an advantage. A passion for delivering outstanding customer service in a cafe setting. Knowledge of food preparation techniques, culinary arts, and kitchen operations.
If you are enthusiastic about becoming part of a team in a vibrant cafe environment while ensuring exceptional service standards, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: 28,392.00 per year

Benefits:

Company pension Discounted or free food Employee discount
Work Location: In person