Job Description

About Us


West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, a healthy work-life balance and are rewarded for the work they do.



Our Sensory Services team have a unique focus, supporting adults born with sensory impairments, or acquired at any age. Many of the people the team work with also have lifelong physical disabilities, learning disabilities, autism, and brain injuries acquired at an early age. We also work with adults with sensory impairments acquired at any age (people who are Deaf, Deafblind, or who are visually impaired). The team offers a dedicated, strengths-based approach to disability that we know makes a positive difference. Whether we are engaging with people seeking advice, providing equipment or skills training, or starting a journey with people that may lead to a personal budget to meet complex needs, we are always looking to deliver the best outcomes.



We believe the best staff get the best outcomes. This is a rare opportunity for you to join our wonderful Sensory Services Team as an Assistant Care Manager. This team rarely need to recruit as once people join the team they don't want to leave.


About The Job

Salary:

29,540 to 32,061 per annum

Working pattern:

37 hours per week

Contract type:

Permanent

Locations:

Office base location Horsham. Hybrid working opportunities will be discusses at interview, with an expectation of 2 days per week in the office.



Are you passionate about making a difference? Our Assistant Care Managers are an integral part of the countywide team also made up of Vision Rehabilitation Specialists, Senior Practitioner Vision Rehabilitation Specialists, and Social Workers for deaf and hard and hearing and visually impaired people.



Our Assistant care Managers need to be resilient, adaptable, organised and able to work in a fast-paced environment. You will be expected to learn new and adaptive ways of communicating with people with sensory impairments, and promote sensory needs within the Council and with our partners.



In this role, you will:


Use your skills and knowledge to develop and implement tailored support plans that improve wellbeing and deliver positive outcomes. Provide advice, information, the provision of assistive equipment or independent living skills. Visit people in their own homes and undertake high-quality risk assessments and reviews, including Mental Capacity Act assessments. Respond to safeguarding enquiries and work collaboratively as part of a dedicated team. Ensure compliance with organisational policies and legislative requirements. Participate in an out of hours duty system As part of the role is visiting people in their own homes you will be required to travel independently throughout the County including to locations that are not always easily

accessible by public transport.


If you're committed to empowering individuals and delivering person-centred care, we'd love to hear from you.


Experience and Skills


The following criteria needs to be covered, with examples where possible, within your application form:



Key Skills:


1. Ability to understand the impact of disability, and in particular sensory impairment on a person's wellbeing.


2. Ability to complete a strengths-based assessment (as directed by the Care Act 2014).


3. Ability to develop a person-centred care and support plan with clearly defined outcomes.


4. Excellent communication and interpersonal skills, including the ability to use a variety of information technologies.


5. Ability to prioritise and organise work, meet deadlines and agreed performance expectations.



Qualifications:


A minimum of 3 GCSEs including English and Maths or equivalent qualification, e.g. NVQ. NVQ Level 3 in Care - Desirable Experience of providing support/working with people with disabilities / sensory impairments. Experience of forming effective working relationships within a multi-agency setting. Experience of providing advice and guidance to others. Experience of applying statutory interventions that prevent, reduce or delay the need for ongoing support. Experience of applying relevant legislation, policies and procedures to individual pieces of work.
Rewards and Benefits


For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our

Rewards and Benefits

page.


Further Information


The reference number for this role is

CAFHE06092

.



For an informal conversation or for further information regarding the role, please contact Ruth Osborne (Team Manager) at

ruth.osborne@westsussex.gov.uk

. For issues or queries regarding your application please contact

hrrecruitment@westsussex.gov.uk

.

To apply, upload your CV and complete the application explaining the skills and experience you can bring to the role ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.

West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged.



For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme (if you meet all the essential criteria), this can be found on our

application help

page.


Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!



LOCATION

Horsham area

CONTRACT TYPE

Permanent

JOB TYPE

Adults' Services

CLOSING DATE

20 January 2026